Research output per year
Research output per year
Research output
- 10 results
Search results
-
2022
The Power of Emotional Messages: The Influence of Affective Content in Brand’s Social Media Posts on Consumer Decision Making in High-Involvement Services
Tran, H. A., Evanschitzky, H., Ludwig, S., Farrell, A., Ackfeldt, A.-L. & Nguyen, B., 22 May 2022, p. 1-10. 10 p.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
Open AccessFile -
2005
The impact of parenthood on consumption: the new car buying experience
Story, V. M., Davies, A. J. & Farrell, A. M., 2005.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
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2003
Service acculturation: a dyadic study of managerial and employee effects upon service firm performance
Farrell, A. M. & Souchon, A. L., 2003.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
File -
The service leadership scale: a substantive validity test
Farrell, A. M. & Souchon, A. L., 2003.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
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2001
The effect of leadership styles on service quality delivery
Farrell, A. M., Souchon, A. L. & Durden, G. R., 2001.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
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The effect of leadership styles on service quality delivery
Farrell, A. M., 2001, (Unpublished).Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
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2000
A model of service performance enhancement: the role of transactional and transformational leadership
Farrell, A. M., Souchon, A. L. & Durden, G. R., 2000.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
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Enhancing service performance through transformational and transactional leadership styles
Farrell, A. M., Souchon, A. L. & Durden, G. R., 2000.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
File -
1999
A model of transactional and transformational leadership for services personnel
Farrell, A. M., Souchon, A. L. & Durden, G. R., 1999.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
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1998
Service acculturation: how managers can influence employees' service delivery
Farrell, A. M. & Souchon, A. L., 1998.Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review