Keyphrases
Frontline Employees
94%
Prosocial Service Behavior
87%
Internal Communication
65%
Management Strategy
63%
Job Attitudes
60%
Service Behavior
58%
Value Creation
58%
Role Stress
55%
Organizational Commitment
48%
Affective Content
39%
High-involvement
39%
Management Interventions
39%
Organizational Citizenship Behavior
39%
Mediating Mechanism
39%
Service Organizations
31%
Service Management
29%
Professional Development
28%
Customer Services Quality
26%
Service Setting
26%
Retail Environment
24%
Social Media Posts
22%
Customer Experience
22%
Travel Services
21%
Learning Quality
19%
Teaching Perception
19%
Perceived Learning
19%
Social Media Branding
19%
Extant Literature
19%
Prosocial Behavior
19%
PG Students
19%
Goal Congruence
19%
Experiential Value
19%
Donation Experience
19%
Higher Education Institutions
19%
Social Media
19%
Teaching Quality
19%
Prosocial
19%
Behavior Understanding
19%
Consumer Value
19%
Communication Influence
19%
Consumer Decision Making
19%
Corporate Branding
19%
UK Households
19%
Relationship Marketing Investment
19%
Student Perceptions
19%
Quality of Higher Education
19%
Shopping
19%
Collectivist
19%
Depth Interviews
19%
Postgraduate Students
19%
Social Sciences
Organizational Commitment
100%
Conceptual Framework
84%
Professional Development
53%
Quality of Service
48%
UK
45%
Co-Creation
39%
Services Management
39%
In-Depth Interview
39%
Qualitative Research
39%
Organizational Citizenship Behavior
39%
Job Satisfaction
31%
Employee Attitude
29%
Prosocial Behavior
19%
Decision Making
19%
Learning Experience
19%
Marketing Strategy
19%
Consumer Value
19%
Strategy Management
19%
Relationship Marketing
19%
Predisposition
19%
United States of America
19%
Service Provider
19%
Quality Teaching
19%
Business School
19%
Perceived Risk
19%
Congruence
19%
Consumer Culture
19%
Role Ambiguity
14%
Social Conflicts
14%
Student Experience
9%
Germany
9%
Empirical Research
9%
Teaching
9%
Consumer Service
9%
India
9%
Morality
9%
Text Analysis
9%
Learning Process
9%
Focus Group
9%
Thematic Analysis
9%
Response Behavior
9%
Affective Commitment
9%
Organizational Identity
9%
Survey Analysis
9%
Oman
9%
Meta-Analysis
9%
Marketing of Service
9%
Grounded Theory
9%
