Ben Clegg

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Accepting PhD Students

PhD projects

systems thinking for operations / strategic improvement

12 results

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2020

Driving efficiencies in professional service firms: The case of high variety legal service operations
Balthu, K. & Clegg, B., 2020, p. 562-571.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
2019
Improving professional service operations using action research: The case of legal services
Balthu, K. C., Clegg, B. T. & Morris, G., 19 Jun 2019.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
2016

Action research: a prerequisite study for the development of a gamified learning capability
Clegg, B. T., Orme, R., Owen, C. & Albores, P., 10 Sept 2016.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
2013

Made to serve: a model of the practices and technologies within operations that enable servitization
Baines, T. & Clegg, B., 7 Jun 2013.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
Strategic Change in Professional Service Firms: Case of a Law Firm’
Balthu, K. C., Clegg, B. T., Morris, G., Shipton, H. J. & Hunt, P., 2013.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
Transforming a professional service firm: Success from a law firm
Balthu, K. C., Clegg, B. T., Morris, G., Shipton, H. J. & Hunt, P., 2013, (Unpublished).
Research output: Unpublished contribution to conference › Unpublished Conference Paper
2012

A systems approach to unifying Lean Thinking and Six Sigma to improve the impact in organizations
Clegg, B. & Orme, R., 5 Jul 2012.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
Creating High Value Services in a Law Firm: Higgs & Sons Solicitors
Balthu, K. C., Clegg, B. T., Morris, G. & Shipton, H. J., 2012.
Research output: Unpublished contribution to conference › Unpublished Conference Paper
Using Systems Thinking to Improve Professional Service Delivery in a UK Law Firm
Balthu, K. C., Clegg, B. T., Morris, G., Shipton, H. J. & Hunt, P., 2012.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
2010

Achieving agility in transforming manufacturing organizations through enterprise management and ERP development: the DERG model with virtual value chain concept
Wan, Y. & Clegg, B., 2010, (Unpublished).
Research output: Unpublished contribution to conference › Unpublished Conference Paper
2009
Strategy, IT and dynamic change in enterprises
Clegg, B. & Ajayi, O-D., 2009. 33 p.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review

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2008

Supporting security officers: a study of operational performance
Clegg, B., Shaw, D., Albores, P., Dey, P. & Greasley, A., 2008.
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review

Ben Clegg

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