Photo of Chris Owen
    • United Kingdom

    Accepting PhD Students

    20082019
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    Personal profile

    General

    Chris Owen joined Aston University Business School in September 2011.  Before joining Aston, he was a Senior Consultant in PwC Consulting in the Operations Competency.  Over seven years with PwC Chris worked on a number of assignments with clients across a variety of sectors including Banking, Aerospace, Industrial Products, Construction, Public Sector (Home Affairs and Education), Utilities and Food Distribution.  These assignments were in the broad area of Operations helping clients to tackle a range of issues including cost reduction, performance improvement and procurement.  Chris has international experience having worked in Germany, Italy, the US and China.  Originally trained as a Manufacturing Engineer in the Aerospace industry, prior to PwC, Chris held a number of roles in manufacturing systems, operations and supply chain with companies such as Dowty, Lucas, Goodrich and Invensys.

     

    Research Interests

    • Modelling and Simulation

    • Supply Chain Management

    • Operations Management

    • Lean Enterprise

    Teaching Activity

    Undergraduate

    • BN2284 Total Quality Management

    • BN2216 Operations Management

    • BN3322 International Operations

    • BN3370 Effective Management Consultancy

    Postgraduate

    • BNM633 International Operations

    Qualifications

    • DBA, Aston University, 2013
    • MBA, Aston University, 2000

    • BEng with First Class Honours in Manufacturing Engineering, Brunel University, 1992

    Membership of Professional Bodies

    Member of the Institution of Engineering and Technology (MIET)

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    • 3 Similar Profiles
    Discrete Event Mathematics
    Agent-based Model Mathematics
    management counsulting Social Sciences
    Simulation Software Mathematics
    Discrete Event Simulation Mathematics
    Display Mathematics
    Customers Mathematics
    logistics Social Sciences

    Research Output 2008 2019

    Charity Fundraising Project: A Team-Based Project for Developing Problem-Structuring Skills

    Owen, C., 10 May 2019, In : Management Teaching Review.

    Research output: Contribution to journalArticle

    Open Access
    File
    Fund raising
    Charity
    Problem structuring
    Learning strategies
    Teaching strategies

    Understanding the Barriers and Enablers of Knowledge Creation in Academic Consulting Engagements

    Balthu, K. C. & Owen, C. D., 1 Jul 2019, (Accepted/In press).

    Research output: Contribution to conferencePaper

    management counsulting
    research planning
    qualitative research
    interview
    literature

    Analysis of a Train-operating Company’s Customer Service System during Disruptions: Conceptual Requirements for Gamifying Frontline Staff Development

    Clegg, B., Orme, R., Owen, C. & Albores, P., 5 Jan 2018, In : Journal of Rail Transport Planning & Management. 22 p.

    Research output: Contribution to journalArticle

    Open Access
    File
    Rails
    Managers
    Customers
    Requirements
    Learning Environment
    Open Access
    File
    Discrete event simulation
    Modeling
    Operations management
    Literature review

    A gamified approach to improving customer service delivery in a train operating company

    Orme, R., Clegg, B. T., Poole, A., Yeoman, A., Owen, C. D., Petridis, P. & Albores, P., 5 Jul 2017, EurOMA 2017 Conference Proceedings.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File