Personal profile
Contact Details
Tel: 0121 204 3059
Email: [email protected]
Biography
Dr Andrews is Research Fellow in the Advanced Services Group, the centre of excellence in research and practice on servitization and advanced services within Aston Business School. His work explores the use of innovative technologies and techniques that engage manufacturers with servitization, including gamification and storytelling. He works with manufacturers, IT and games companies to facilitate organizational change.
Before joining Aston University, Dr Andrews was a PhD candidate at the University of Birmingham, where he created innovative methods of designing, visualising and evaluating interactive stories.
Teaching Activity
- BN1161 User Experience Design
- BNM810 Operations Management
- BN3355 BCIT Project
- BDM154 Executive MBA Project
- BDM151 MBA Project
- BNM833 Service Operations
- BN2218 Managing Service Operations
- BPG125 The Aston Global Advantage Global Simulation
Qualifications
- PGCert in Learning & Teaching in Higher Education (Aston University, 2017, Merit)
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PhD in Employing Branching Comics to Design, Visualise and Evaluate Interactive Stories (University of Birmingham, Department of Electronic, Electrical and Computer Engineering, 2015)
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MSc in Multimedia Games Engineering (Nottingham Trent University, 2008, Distinction)
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BA in Social and Cultural Studies with Film Studies (University of Nottingham, 2004, 2:1)
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BTEC Foundation Diploma: Art and Design (Tamworth and Lichfield College, 2001, Distinction)
Membership of Professional Bodies
Fellow of the Higher Education Academy (HEA)
Education/Academic qualification
PG Cert, Learning & Teaching in Higher Education, Aston University
2016
Award Date: 31 Dec 2016
PhD, Interactive Storytelling, University of Birmingham
2008 → 2015
Award Date: 1 Jul 2015
MSc, Multimedia Games Engineering, Nottingham Trent University
2006 → 2008
Award Date: 1 Jul 2008
BA, Social and Cultural Studies with Film Studies, University of Nottingham
2001 → 2004
Award Date: 1 Jul 2004
Fingerprint
- 1 Similar Profiles
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Engineering Design for Services: How to Ensure that Products are Designed to Support Servitization
Andrews, D., Harrison, A. & Machan, I., 2021, Birmingham.Research output: Book/Report › Book
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Service-Led Business Model Blueprint
Naik, P. (Designer) & Andrews, D. (Producer), 2021Research output: Non-textual form › Software
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The Design for Services Game: Wash Day Challenge
Andrews, D. (Producer) & Harrison, A. (Other), 2021Research output: Non-textual form › Software
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Creating Compelling Stories of Servitization: A Process to Help Engage Stakeholders with Change
Andrews, D. & Baines, T., 28 Jul 2020, Birmingham.Research output: Book/Report › Book
Activities
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Servitization Concept Generator
Andrews, D. (Consultant)
2022 → 2023Activity: Consultancy types › Consultancy
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Servitization Live
Baines, T. (Chair) & Andrews, D. (Member of programme committee)
4 Oct 2021Activity: Participating in or organising an event types › Participation in conference
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World Servitization Convention
Baines, T. (Chair) & Andrews, D. (Member of programme committee)
14 Sept 2020Activity: Participating in or organising an event types › Participation in conference
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Playing to Win
Andrews, D. (Organiser), Davies, M. (Organiser) & Lorenz, A. (Organiser)
24 Sept 2019Activity: Participating in or organising an event types › Organising a conference, workshop, seminar or course
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Academy of Management Meeting
Andrews, D. (Participant)
10 Aug 2018 → 14 Aug 2018Activity: Participating in or organising an event types › Participation in conference