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  • 2006

    E-voting in Brazil - the risks to democracy

    Rodrigues-Filho, J., Alexander, C. J. & Batista, L. C., 1 Dec 2006, Electronic Voting 2006 - 2nd International Workshop: Lecture Notes in Informatics (GI Series). p. 85-94 10 p. (Lecture Notes in Informatics (GI Series)).

    Research output: Chapter in Book/Published conference outputConference publication

  • 2004

    Translating customer-focused strategic issues into operational processes through CRM - A public sector approach

    Batista, L. & Kawalek, P., 1 Dec 2004, Electronic Government. Springer, Vol. 3183. p. 128-133 6 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

    Research output: Chapter in Book/Published conference outputConference publication

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