Personal profile
Contact Details
Email: [email protected]
Biography
Yang is a Senior Lecturer (Associate Professor) of Digital Transformation and Business Intelligence at Aston Business School. Prior to this, Yang worked as a Lecturer at Loughborough University London and the University of Glasgow where she obtained her PhD degree.
In her research, Yang focuses on two broad questions:
- How do firms design, innovate, grow and transform their business models in the digital economy?
- What are the economic, organisational and societal implications of digital innovations?
To ensure her research generates real-world impact, Yang collaborates extensively with businesses and organisations in the manufacturing and healthcare sectors.
She has secured £1.3 million in funding from ESRC, NIHR, Innovate UK, and industry partners, enabling her to address pressing challenges at the intersection of theory and practice. Her funded projects have explored themes such as decarbonising healthcare through the servitization of medical equipment manufacturers, developing digital and shared-care business models in healthcare, and strengthening the business case for digital adoption in manufacturing. These engagements have enabled her to actively support, shape, and drive servitization and digital transformation in practice.
Research Interests
Business model design
Digital business models
Platform business model
Digital innovation
Digital healthcare
Digitalisation in aging societies
Qualifications
2011 - 2016, PhD Innovation and Entrepreneurship, the University of Glasgow, United Kingdom.
2010 - 2011, MSc International Business and Entrepreneurship, the University of Glasgow, United Kingdom.
Employment
06/2022 - present, Senior lecturer in Digital Transformation and Business Intelligence, Aston Business School, Aston University
01/2018 - 06/2022, Lecturer in Entrepreneurship and Innovation, Institute for Innovation and Entrepreneurship, Loughborough University London
10/2016 - 01/2018, Lecturer in Entrepreneurship, Adam Smith Business School, University of Glasgow
Funding Applications and Awards
2025-2029, A transdisciplinary hub to decarbonise commissioning and delivery of healthcare (Co-I), funded by NIHR and UKRI. £7.1 million. ASG will be leading the work stream on service-led business models and servitization, contributing to the Hub’s overarching vision: to create a world-leading international centre that supports the NHS in becoming a low-carbon healthcare provider, serving as a blueprint for health systems globally.
2025 - 2027, KTP with Eye-Docs (PI), funded by Innovate UK, UKRI. £265,923. Digital transformation of the referral pathway and patient co-management between Eye-Docs and partners.
2025, Industrial Digital Technology (IDT) Readiness Assessment Tool (Co-I). Funded by InterAct Hub, ESRC. £22,500.
2024-2026, KTP with MBD (PI), funded by Innovate UK, UKRI. £179,782. Develop, trial and implement a novel companion business model, which integrates MBD's current grants-based business model with a commercial model that enables MBD to exploit commercial opportunities in Virtual and immersive Production.
2023-2025, KTP with Eye Docs Limited (CO-I), funded by Innovate UK, UKRI. £268,006. To grow business in a private eye-care clinic by innovating the business model, expanding the services offered, optimising patient pathways, and introducing novel shared-care regimes for NHS patients.
2022, Digital investment challenges of manufacturers (Co-I), funded by InterAct, ESRC. £55,000.
2021-2022, Business model innovations in creative industries (P-I), jointly funded by Loughborough University London and Creative Research and Innovation Centre. £5,000.
2018 - 2019, Digitalisation advantage: Harnessing the power of digital innovations to improve healthcare access (P-I), jointly funded by Loughborough University London and Yunnan University in China. £14,000.
2017, Economy development and industry transformation in rural areas of China (P-I), funded by China Electronic Commerce Expert Service Centre (CECES). £2,500.
2017, Discovering future biotech business models (Co-I), funded by Impact Accelerator Account, ESRC. £5,500.
Professional/editorial offices
2021 - Present, editorial board member, Long Range Planning
PhD Supervision
Shriram Dusane. 2024 - present. Servitization in healthcare
Nurcan Kirer. 2024 - present. Diverse user groups and transportation system design
Aisy Irwan. 2022 - present. Digital innovation and SME entrepreneurial performances
Hua Zhang. 2020 - 2024. Environmental innovations and firm risks. Completed.
Pauline Shabani. 2020 - 2023. Returnee entrepreneurs and the innovation ecosystem. Completed.
Dr Femi Obasan. 2019 - 2022. Entrepreneurial family firms. Completed.
Membership of Professional Bodies
Academy of Management
Strategic Management Society
Teaching Activity
BN2223 Cloud Computing for Business
BNM805 Foundations in Business Systems
BNK482 Digital Transformation
BNK582 Digital Transformation
Education/Academic qualification
PG Cert, Fellow of HEA
Award Date: 1 Sept 2021
External positions
External examiner, Queens University Belfast
External examiner, University of Liverpool
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 12 Responsible Consumption and Production
Fingerprint
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Collaborations and top research areas from the last five years
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A new bee in the hive: integrating an IoT platform into a multi-business model organization
Ren, Y., Zhao, Y., Fu, K. & Zhang, T., 18 Dec 2025, In: Journal of Chinese Economic and Business Studies. 26 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
Narrowing the age‐based digital divide: Developing digital capability through social activities
Zhao, Y., Zhang, T., Dasgupta, R. K. & Xia, R., 1 Mar 2023, In: Information Systems Journal. 33, 2, p. 268-298 31 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile59 Link opens in a new tab Citations (SciVal)24 Downloads (Pure) -
Crafting digital business models: An ongoing process of innovation and imitation
Zhao, Y. & von Delft, S., 2022, (Accepted/In press) Handbook of Research on Digital Strategy. Cennamo, C., Dagnino, G. B. & Zhu, F. (eds.). Edward ElgarResearch output: Chapter in Book/Published conference output › Chapter (peer-reviewed) › peer-review
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Business models in process industries: Emerging trends and future research
von Delft, S. & Zhao, Y., Jul 2021, In: Technovation. 105, 102195.Research output: Contribution to journal › Article › peer-review
27 Link opens in a new tab Citations (SciVal) -
Never the twain shall meet? Knowledge strategies for digitalization in healthcare
Zhao, Y. & Canales, I. J., Sept 2021, In: Technological Forecasting and Social Change. 170, 120923.Research output: Contribution to journal › Article › peer-review
Open Access20 Link opens in a new tab Citations (Scopus)