Find Research Outputs

Search concepts
Selected filters
2019
firm
Law
Industry
action research
Decision making

Enterprise resource planning (ERP) systems and multi-organizational enterprise (MOE) Strategy

Clegg, B. & Wan, Y., 1 Jan 2019, Advances in E-Business Research Series. January ed. IGI Global, p. 52-75 24 p. (Advances in E-Business Research Series; no. January).

Research output: Chapter in Book/Report/Conference proceedingChapter

Enterprise resource planning
Industry
Outsourcing
Information systems
Managers

Improving professional service operations using action research: The case of legal services

Balthu, K. C., Clegg, B. T. & Morris, G., 2019, (Accepted/In press).

Research output: Contribution to conferencePaper

Professional services
Customer contact
Service operations
Law firms
Labor intensity
Open Access
File
Success factors
Modeling methodology
Methodology
Rationalization
Market forces

Managing resource dependencies in electric vehicle supply chains: a multi-tier case study

Kalaitzi, D., Matopoulos, A. & Clegg, B. T., 11 Mar 2019, In : Supply Chain Management. 24, 2, p. 256-270 15 p.

Research output: Contribution to journalArticle

Open Access
File
Resource dependency
Electric vehicle
Supply chain
Suppliers
Resource dependence theory
2018

Analysis of a Train-operating Company’s Customer Service System during Disruptions: Conceptual Requirements for Gamifying Frontline Staff Development

Clegg, B., Orme, R., Owen, C. & Albores, P., 5 Jan 2018, In : Journal of Rail Transport Planning & Management. 22 p.

Research output: Contribution to journalArticle

Open Access
File
Rails
Managers
Customers
Requirements
Learning Environment
Open Access
File
Managers
Small and medium-sized enterprises
Rockets
Information technology
Teaching
2017

A gamified approach to improving customer service delivery in a train operating company

Orme, R., Clegg, B. T., Poole, A., Yeoman, A., Owen, C. D., Petridis, P. & Albores, P., 5 Jul 2017, EurOMA 2017 Conference Proceedings.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File

Transformation of a small-to-medium-sized enterprise to a multi-organisation product-service solution provider

Clegg, B., Little, P., Govette, S. & Logue, J., 1 Oct 2017, In : International Journal of Production Economics. 192, p. 81-91

Research output: Contribution to journalArticle

Open Access
File
Industry
Information technology
Information systems
Small to medium-sized enterprises
Construction industry

Workforce Intelligence Planning

Scully, J. W., Turner, P., Gregson, P., Clegg, B. T., Gregson, M., Barker, J. & Hunt, P., Mar 2017, Human Resource Management in Practice. Crawshaw, J., Budhwar, P. & Davis, A. (eds.). Second ed. SAGE, ISBN 978-1-47396-765-6. Edition 2

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

2016

Action research: a prerequisite study for the development of a gamified learning capability

Clegg, B. T., Orme, R., Owen, C. & Albores, P., 10 Sep 2016.

Research output: Contribution to conferencePaper

Action research: minimising the impact of disruptive incidents for rail passengers through improved sharing of information

Clegg, B., Orme, R., Owen, C., Albores, P. & Rackliff, L., Jun 2016, Proceeding of the 2016 EurOMA Annual Coference.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Rails
Industry

Designing and managing ERP systems for virtual enterprise strategy: a conceptual framework for innovative strategic thinking

Wan, Y. & Clegg, B., Jan 2016, Strategic management and leadership for systems development in virtual spaces. Graham, C. (ed.). Hersey, PA (US): IGI Global, p. 160-159 36 p. (Advances in IT Personnel and Project Management).

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

Open Access
File
Conceptual framework
Virtual enterprise
Enterprise resource planning systems
Strategic thinking
Information systems

Outsourcing to Cloud-based Computing Services in Higher Education in Saudi Arabia

Al Wasel, A., Clegg, B. T. & Schroeder, A., 21 Dec 2016, Design Solutions for User-Centric Information Systems. IGI Global, 15 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

Saudi Arabia
outsourcing
education
trend
information system
2015

An investigation into the factors affecting e-commerce adoption decisions by SMEs: a study in Saudi Arabia

Abdullah Al-Somali, S., Gholami, R. & Clegg, B., 28 Feb 2015, Strategic e-commerce systems and tools for competing in the digital marketplace. Khosrow-Pour, M. (ed.). Hershey, PA (US): IGI Global, p. 206-243 38 p. (Premier research source).

Research output: Chapter in Book/Report/Conference proceedingChapter

Electronic commerce
Industry
Small and medium-sized enterprises
Factors
Saudi Arabia

A stage-oriented model (SOM) for e-commerce adoption: a study of Saudi Arabian organisations

Abdullah Al-Somali, S., Gholami, R. & Clegg, B., 2015, In : Journal of Manufacturing Technology Management. 26, 1, p. 2-35 34 p.

Research output: Contribution to journalArticle

Open Access
File
E-commerce adoption
Factor analysis
Electronic commerce
Saudi Arabia
Industry

Strategic supplier performance evaluation: a case-based action research of a UK manufacturing organisation

Dey, P. K., Bhattacharya, A., Ho, W. & Clegg, B. T., Aug 2015, In : International Journal of Production Economics. 166, p. 192-214 22 p.

Research output: Contribution to journalArticle

Open Access
File
Quality function deployment
Industry
Analytic hierarchy process
Risk management
Supply chains