A concise guide to market research: the process, data, and methods using IBM SPSS Statistics

Erik A. Mooi, Marko Sarstedt

Research output: Book/ReportBook


This accessible, practice-oriented and compact text provides a hands-on introduction to the principles of market research. Using the market research process as a framework, the authors explain how to collect and describe the necessary data and present the most important and frequently used quantitative analysis techniques, such as ANOVA, regression analysis, factor analysis, and cluster analysis. An explanation is provided of the theoretical choices a market researcher has to make with regard to each technique, as well as how these are translated into actions in IBM SPSS Statistics. This includes a discussion of what the outputs mean and how they should be interpreted from a market research perspective. Each chapter concludes with a case study that illustrates the process based on real-world data. A comprehensive web appendix includes additional analysis techniques, datasets, video files and case studies. Several mobile tags in the text allow readers to quickly browse related web content using a mobile device.
Original languageEnglish
Place of PublicationHeilderberg (DE)
Number of pages327
ISBN (Print)978-3-642-12540-9
Publication statusPublished - 9 Feb 2011

Bibliographical note

Book is reviewed in Schütz, T. (2011). Book review: Erik A. Mooi and Marko Sarstedt: A Concise Guide to Market research: The Process, Data, and Methods Using IBM SPSS Statistics. International Journal of Market Research, 53(4), 54-56.


  • market research
  • market research process
  • framework
  • quantitative analysis techniques
  • regression analysis
  • factor analysis
  • cluster analysis
  • IBM SPSS Statistics


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