A knowledge based system of principled negotiation for complex business contract

Xudong Luo, Kwang Mong Sim, Minghua He

Research output: Chapter in Book/Published conference outputConference publication

Abstract

Automated negotiation systems can do better than human being in many aspects, and thus are applied into many domains ranging from business to computer science. However, little work about automating negotiation of complex business contract has been done so far although it is a kind of the most important negotiation in business. In order to address this issue, in this paper we developed an automated system for this kind of negotiation. This system is based on the principled negotiation theory, which is the most effective method of negotiation in the domain of business. The system is developed as a knowledge-based one because a negotiating agent in business has to be economically intelligent and capable of making effective decisions based on business experiences and knowledge. Finally, the validity of the developed system is shown in a real negotiation scenario where on behalf of human users, the system successfully performed a negotiation of a complex business contract between a wholesaler and a retailer.

Original languageEnglish
Title of host publicationKnowledge science, engineering and management
Subtitle of host publication6th international conference, KSEM 2013, Dalian, China, August 10-12, 2013. Proceedings
EditorsMingzheng Wang
Place of PublicationBerlin (DE)
Pages263-279
Number of pages17
ISBN (Electronic)978-3-642-39787-5
DOIs
Publication statusPublished - 2013
Event6th international conference on Knowledge Science, Engineering and Management - Dalian, China
Duration: 10 Aug 201312 Aug 2013

Publication series

NameLecture notes in computer science
PublisherSpringer
Volume8041
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference6th international conference on Knowledge Science, Engineering and Management
Abbreviated titleKSEM 2013
Country/TerritoryChina
CityDalian
Period10/08/1312/08/13

Keywords

  • agents
  • automated negotiation
  • e-business
  • knowledge based system
  • knowledge engineering

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