A multilevel study of the relationships between diversity training, ethnic discrimination and satisfaction in organizations

Eden B. King*, Jeremy Dawson, David A. Kravitz, Lisa M.V. Gulick

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

The prevalence of diversity training has not been matched by empirical research on its effectiveness. Among the most notable gaps are an absence of attention to its impact on discrimination and limited consideration of organizational-level factors. Results from employee surveys across 395 healthcare organizations reveal an effect of the extent of diversity training in organizations on ethnic minorities' experiences of discrimination. In addition, the results demonstrate that the consequences of ethnic discrimination for individuals' job attitudes are influenced by organizational-level phenomenon. These findings highlight the importance of attending to ethnic discrimination as an outcome of diversity training with implications for employee attitudes. © 2010 John Wiley & Sons, Ltd.

Original languageEnglish
Pages (from-to)5-20
Number of pages16
JournalJournal of Organizational Behavior
Volume33
Issue number1
Early online date10 Oct 2010
DOIs
Publication statusPublished - Jan 2012

Keywords

  • discrimination
  • diversity
  • diversity training

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