A redesign of a road traffic accident reporting system using business process simulation

Andrew Greasley

doi:10.1108/14637150410567857

A redesign of a road traffic accident reporting system using business process simulation

Andrew Greasley

Operations & Information Management

Research output: Contribution to journal › Article › peer-review

Abstract

Business process simulation (BPS) is used to evaluate the effect of the redesign of a police road traffic accident (RTA) reporting system. The new system aims to provide timely statistical analysis of traffic behaviour to government bodies and to enable more effective utilisation of traffic police personnel. The simulation method is demonstrated in the context of assisting process change enabled by the use of information systems in an organisation in which there had been a historically mixed pattern of success in this activity.

Original language	English
Pages (from-to)	636-644
Number of pages	9
Journal	Business Process Management Journal
Volume	10
Issue number	6
DOIs	https://doi.org/10.1108/14637150410567857
Publication status	Published - 2004

Keywords

business process re-engineering
road accidents

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10.1108/14637150410567857

Cite this

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A redesign of a road traffic accident reporting system using business process simulation

Abstract

Keywords

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