A typology of dis/value in public service delivery

Steven Parker, Victoria Cluley, Zoe Radnor

Research output: Contribution to journalArticlepeer-review

Abstract

Dis/value or public value destruction is now increasingly recognized as part of the public value process. Despite this, confusion about the concept remains. This article assesses the use of public value destruction, and synonymous terms, in the public value and co-creation literatures, and considers their meaning in public service delivery. The article provides findings from a scoping review to explore the conceptualization of value destruction to date. We progress the conceptualization of the term dis/value by identifying a typology and suggesting future avenues for its exploration.
Original languageEnglish
Pages (from-to)8-16
Number of pages10
JournalPublic Money and Management
Volume43
Issue number1
Early online date10 Oct 2022
DOIs
Publication statusPublished - 2023

Bibliographical note

© 2022 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (https://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.

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