Advanced Services and Telematics: Improving Performance and Profitability Across the Road Transport Industry

Research output: Book/ReportCommissioned report

Abstract

Executive Summary:

Advanced services and telematics have the potential to transform the road transport industry. But to date the various benefits these innovations create are not widely captured across the industry. This report identifies the factors that hold back the transformative impact of advanced services and telematics and maps out concrete suggestions to extend their benefits to the wider road transport industry. The report draws on the expert insights from a wide range of industry stakeholders that were systematically integrated to create a balanced industry-level perspective.

The report finds that, while advanced services and telematics create clear and tangible value, a diverse range of factors are still standing in the way of capturing the full potential for the wider road transport industry. Aspects that were found to limit the wider benefit capture are linked to the industry culture, uncertainties of the return of investment, absence of technology standards and limited resources availability. The report makes detailed suggestions to help the industry to capture the full potential of advanced services and telematics. These include:

•A focus on recruiting and training the younger generation across all roles in the organisations to develop an integrated ‘digital vision’ for road transport;
• Identify and promote the best management practices to fully utilize the potential benefits advanced services and telematics create for the organisation;
• Determine the impact advanced service and telematics create for the environment, society and the economy to attract key governmental support in order to promote its further development; and
• Work towards common standards for data and use of parameters to simplify integration and innovation across the industry.
Original languageEnglish
PublisherAston University
Number of pages12
Publication statusPublished - 2014

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