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AI-Empowered Organizational Frontline’s Role During The Crisis
Arezoo Fakhimi
, Tony Garry
, Sergio Biggemann
Marketing and Entrepreneurship
University of Otago
Research output
:
Unpublished contribution to conference
›
Abstract
›
peer-review
Overview
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Keyphrases
Alexa
50%
Anthropomorphism
50%
COVID-19
50%
COVID-19 Global Pandemic
50%
Customer Interaction
50%
Customer Preference
50%
Data Credibility
50%
Frontline Employees
100%
Google Assistant
50%
Human-machine Interaction
50%
Human-machine Relationship
50%
Leximancer
50%
Moral Superiority
50%
Organizational Frontlines
100%
Personal Privacy
50%
Service Context
50%
Siri
50%
Smart Virtual Assistant
50%
Social Exchange Theory
50%
Structured Interview
50%
YouTube Videos
50%
Social Sciences
Artificial Intelligence
100%
COVID-19
100%
Customer Interaction
50%
Human Machine Interaction
50%
Semi-Structured Interview
50%
Service Context
50%
Social Exchange Theory
50%
YouTube
50%
Computer Science
Artificial Intelligence
100%
COVID-19
100%
Customer Preference
50%
Human-Computer Interaction
50%
Personal Privacy
50%
Semistructured Interview
50%
Virtual Assistant
50%
YouTube
50%
Psychology
Artificial Intelligence
100%
COVID-19
100%
Human Machine Interaction
50%
Pandemic
50%
Semistructured Interview
50%
YouTube
50%
Economics, Econometrics and Finance
Artificial Intelligence
100%
Social Exchange Theory
50%