AI in the Public Eye: A Comprehensive Sentiment Analysis of Public Opinion Toward Artificial Intelligence on Social Media Platforms.

Ezekiel Appiah, Amal Htait

Research output: Unpublished contribution to conferencePosterpeer-review

Abstract

Artificial Intelligence (AI) is a rapidly evolving technology with far-reaching implications, and it has sparked intense public discussion on social media platforms. This study conducts a comprehensive sentiment analysis of AI-related posts on Twitter, YouTube, and Reddit from 2017 to 2024, aiming to evaluate public perceptions and attitudes toward AI. Approximately 133,004 social media posts were analysed using a fine-tuned RoBERTa model for sentiment classification, along with Latent Dirichlet Allocation (LDA), n-gram analysis, and word co-occurrence mapping for topic modelling. The findings reveal that a considerable portion of social media users express negative sentiments towards AI (46.09%), followed by neutral sentiments (39.29%) and positive sentiments (14.62%). LDA analysis identified 20 distinct topics, including AI ethics, job impacts, and philosophical implications. Temporal analysis revealed a notable increase in AI-related discourse starting in 2022, accompanied by evolving sentiment patterns. The results reveal a complex landscape of public perception regarding AI, characterised by ongoing concerns about its societal impacts, coupled with a growing interest in the AI's technical aspects. Future research could explore cross-cultural perceptions of AI and examine how direct interactions with AI systems influence public attitudes.
Original languageEnglish
Publication statusUnpublished - 22 Nov 2024
EventThe Second UK AI Conference 2024 - University of Birmingham, Birmingham, United Kingdom
Duration: 22 Nov 202422 Nov 2024
https://uk-ai.org/ukai2024/

Conference

ConferenceThe Second UK AI Conference 2024
Abbreviated titleUK AI
Country/TerritoryUnited Kingdom
CityBirmingham
Period22/11/2422/11/24
Internet address

Bibliographical note

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (https://creativecommons.org/licenses/by-nc-nd/4.0/).

Fingerprint

Dive into the research topics of 'AI in the Public Eye: A Comprehensive Sentiment Analysis of Public Opinion Toward Artificial Intelligence on Social Media Platforms.'. Together they form a unique fingerprint.

Cite this