@inproceedings{3bc6f4ae5aa14bafa8e6640c81add441,
title = "An Application of Control Theory to Visual Management for Organizational Communication in Construction",
abstract = "Insufficient process transparency is one of the main reasons for process waste, quality deviations and safety non-conformances in construction. Lean Production frequently resorts to a range of visual communication strategies called Visual Management (VM) to increase the level of process transparency and to support continuous improvement at the workplace. Although VM is a fundamental part of the Lean toolbox, theoretical or empirical studies on the role of VM in team activities are scarce. This study explores VM in construction through a block diagram used in control theory. Two VM tools for construction teams from construction companies in the UK and Japan are analysed in detail. The initial findings suggest that VM can and must cover various communication levels in construction organizations in order to break the barriers for information flows and to share valuable and newest knowledge.",
keywords = "Lean construction, visual managament, communication, control theory",
author = "Koichi Murata and Algan Tezel and Lauri Koskela and Patricia Tzortzopoulos",
year = "2017",
month = jul,
day = "12",
doi = "10.24928/2017/0346",
language = "English",
publisher = "The International Group for Lean Construction",
pages = "185--191",
editor = "K. Walsh and R. Sacks and I. Brilakis",
booktitle = "Proceedings of the 25th Annual Conference of the International Group for Lean Construction",
note = "25th Annual Conference of the International Group for Lean Construction, IGLC 2017 ; Conference date: 09-07-2017 Through 12-07-2017",
}