An investigation into the adoption and implementation of electronic commerce in Saudi Arabian small and medium enterprises

Sabah A. Al-Somali*, Ben Clegg, Roya Gholami

*Corresponding author for this work

Research output: Chapter in Book/Published conference outputChapter (peer-reviewed)peer-review

Abstract

Saudi Arabian Small and Medium Enterprises (SMEs) will face fierce competition from new entrants to local markets as a result of their accession to the Word Trade Organisation (WTO), and electronic commerce (e-commerce) technologies can reinforce SME's competitive edge. This study investigates the state of e-commerce adoption and analyses the factors that determine the extent to which SMEs in Saudi Arabia are inclined towards deploying e-commerce technologies. This could assist future firms in designing effective implementation projects. Seven SMEs' e-commerce adoption levels are studied as a case. The Technology-Organization-Environment (TOE) framework was used as the major source of inspiration in our analysis of e-commerce adoption amongst Saudi SMEs. In addition to advancing research on e-commerce in Saudi Arabia, this chapter also highlights several directions for future inquiry and implications for managers and policymakers.

Original languageEnglish
Title of host publicationSmall and medium enterprises
Subtitle of host publicationconcepts, methodologies, tools, and applications
Editors Information Resources Management Association
Place of PublicationHershey, PA (US)
PublisherIGI Global
Pages816-839
Number of pages24
Volume2
ISBN (Electronic)978-1-4666-3887-7
ISBN (Print)978-1-4666-3886-0, 1-4666-3886-9
DOIs
Publication statusPublished - 2013

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