An investigation into the adoption and implementation of electronic commerce in Saudi Arabian small and medium enterprises

Sabah A. Al-Somali, Ben Clegg, Roya Gholami

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Saudi Arabian Small and Medium Enterprises (SMEs) will face fierce competition from new entrants to local markets as a result of their accession to the Word Trade Organisation (WTO), and electronic commerce (e-commerce) technologies can reinforce SME’s competitive edge. This study investigates the state of e-commerce adoption and analyses the factors that determine the extent to which SMEs in Saudi Arabia are inclined towards deploying e-commerce technologies. This could assist future firms in designing effective implementation projects. Seven SMEs’ e-commerce adoption levels are studied as a case. The Technology-Organization-Environment (TOE) framework was used as the major source of inspiration in our analysis of e-commerce adoption amongst Saudi SMEs. In addition to advancing research on e-commerce in Saudi Arabia, this chapter also highlights several directions for future inquiry and implications for managers and policymakers.
Original languageEnglish
Title of host publicationE-strategies for resource management systems
Subtitle of host publicationplanning and implementation
EditorsEshaa Alkhalifa
Place of PublicationHershey, PA (US)
PublisherIGI Global
Pages326-350
Number of pages25
ISBN (Electronic)978-1-6169-2017-3
ISBN (Print)978-1-6169-2016-6
DOIs
Publication statusPublished - 31 Jul 2010

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