Are web designers resisting the inclusion of social cues when creating website user interface?

Ronan Jouan De Kervenoael, Christophe Bisson, Mark Palmer

Research output: Chapter in Book/Published conference outputChapter (peer-reviewed)peer-review

Abstract

Using the resistance literature as an underpinning theoretical framework, this chapter analyzes how Web designers through their daily practices, (i) adopt recursive, adaptive, and resisting behavior regarding the inclusion of social cues online and (ii) shape the socio-technical power relationship between designers and other stakeholders. Five vignettes in the form of case studies with expert individual Web designers are used. Findings point out at three types of emerging resistance namely: market driven resistance, ideological resistance, and functional resistance. In addition, a series of propositions are provided linking the various themes. Furthermore, the authors suggest that stratification in Web designers’ type is occurring and that resistance offers a novel lens to analyze the debate.
Original languageEnglish
Title of host publicationUser interface design for virtual environments
Subtitle of host publicationchallenges and advances
EditorsBardul H. Khan
PublisherIGI Global
Pages209-225
Number of pages17
ISBN (Electronic)978-1-61350-517-5
ISBN (Print)978-1-61350-516-8 , 1-61350-516-7
DOIs
Publication statusPublished - 2012

Publication series

NamePremier reference source
PublisherIGI global

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