TY - CHAP
T1 - Assessing aviation e-marketplaces
T2 - a multi-criteria approach
AU - Esposito, Emilio
AU - Evangelista, Pietro
AU - Mastroianni, Michele
AU - Passaro, Renato
AU - Sweeney, Edward
AU - Wagner, Claudia Maria
PY - 2012/2/24
Y1 - 2012/2/24
N2 - After a proliferation of logistics e-Marketplaces during the dot.com boom of 1998-2000, there has been a high rate of failure and survivals are developing much more slowly than expected. This is the case in the aviation industry where a large number of B2B e-Marketplaces emerged according to the focus of aviation companies’ strategies on electronic B2B in the late 1990s. However, the current use of e-Marketplaces in the industry is low and many of them have ceased trading. The traditional e-Marketplaces model has been characterised by poor quality portals and a lack of technical standards. Such an approach is unsustainable in today’s competitive scenario. Improvements in website quality attributes may strongly contribute to the simplification of website functionality by users and speed up communication with all supply chain partners. In this context, it appears critical to develop models for the evaluation of e-Marketplace web sites. This chapter, after a discussion about the development of e-Marketplaces in the transport and logistics service industry and its application in the aviation industry, proposes a multi-criteria model for assessing different types of aeronautic B2B e-Marketplaces.
AB - After a proliferation of logistics e-Marketplaces during the dot.com boom of 1998-2000, there has been a high rate of failure and survivals are developing much more slowly than expected. This is the case in the aviation industry where a large number of B2B e-Marketplaces emerged according to the focus of aviation companies’ strategies on electronic B2B in the late 1990s. However, the current use of e-Marketplaces in the industry is low and many of them have ceased trading. The traditional e-Marketplaces model has been characterised by poor quality portals and a lack of technical standards. Such an approach is unsustainable in today’s competitive scenario. Improvements in website quality attributes may strongly contribute to the simplification of website functionality by users and speed up communication with all supply chain partners. In this context, it appears critical to develop models for the evaluation of e-Marketplace web sites. This chapter, after a discussion about the development of e-Marketplaces in the transport and logistics service industry and its application in the aviation industry, proposes a multi-criteria model for assessing different types of aeronautic B2B e-Marketplaces.
UR - http://www.edizioniesi.it/pubblicazioni/libri/203105/12277/economia_aziendale_tecniche_aziendali_ingegneria_gestionale_-_1/economia_aziendale_tecniche_aziendali_ingegneria_gestionale_-_1_-_22/The_evolution_of_supply_systems_management-detail
M3 - Chapter (peer-reviewed)
SN - 978-88-4952-337-9
T3 - Ingegneria economico-gestionale
SP - 303
EP - 314
BT - The evolution of supply systems management
A2 - Esposito, Emilio
A2 - Raffa, Mario
CY - Napoli (IT)
ER -