Assessment of Hospital Readiness to Respond to COVID-19 Pandemic in Jordan—A Cross Sectional Study

Eman Zmaily Dahmash*, Thaira Madi, Ahmad Shatat, Yazan Oroud, Samar Khaled Hassan, Omaima Nassar, Affiong Iyire

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


During the global COVID-19 pandemic, hospitals faced tremendous pressure to cope with the emergency preparedness situations needed to cater for the influx of patients while maintaining their essential services. This study aimed to assess the level of readiness of hospitals in Jordan to respond to the COVID-19 pandemic using the WHO hospital readiness checklist. A cross-sectional survey using the modified and validated checklist was conducted in Jordan between 15 May and 15 June 2021. The checklist entailed ten key response functions with a total of 60 activities. Data from 22 hospitals were collected through a structured survey process by two surveyors for each hospital. The overall readiness score of hospitals was 1.77 ± 0.20, with a lower overall score in the northern region (1.65 ± 0.24) than the middle (1.86 ± 0.07) or southern (1.84 ± 0.14) regions. The diagnosis response function scored highest (1.95); but despite efforts, contingency plan development was not met by most hospitals, with a total score ≤ 1.45. Provision of psychological support and occupational health support to ensure the wellbeing of staff scored below average. Outcomes from this survey exposed gaps while offering a framework for upcoming endeavors to improve hospital readiness for any potential pandemic.

Original languageEnglish
Article number1798
Number of pages20
JournalInternational Journal of Environmental Research and Public Health
Issue number3
Publication statusPublished - 18 Jan 2023

Bibliographical note

Copyright © 2023 by the authors. Licensee MDPI, Basel, Switzerland.
This article is an open access article distributed under the terms and
conditions of the Creative Commons Attribution (CC BY) license (

Funding Information: The Healthcare Accreditation Council (HCAC), Amman-Jordan funded this project (HCAC-1/5/2021).


  • COVID-19
  • emergency preparedness
  • Jordan
  • pandemic
  • WHO hospital readiness checklist


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