Beyond SERVQUAL: A conceptual paper on evaluating the quality of ChatGPT Services

Hui Wang, Andrew Salmon

Research output: Unpublished contribution to conferenceUnpublished Conference Paperpeer-review

Original languageEnglish
Publication statusUnpublished - 12 May 2024
EventAsia - Pacific Marketing Academy: Marketing in Transformation: Uniting Minds, Inspiring Changes - City University of Hong Kong, Hong Kong, China
Duration: 10 May 202412 May 2024


ConferenceAsia - Pacific Marketing Academy
CityHong Kong

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