Boundary spanners' identification, intergroup contact and effective intergroup relations

Andreas W. Richter, Michael A. West, Rolf van Dick, Jeremy F. Dawson

Research output: Contribution to journalArticle

Abstract

We examined the relationship between group boundary spanners’ work group identification and effective (i.e., harmonious and productive) intergroup relations in 53 work groups in five health care organizations. The data suggest this relationship was moderated by boundary spanners’ levels of organizational identification, thus supporting a dual identity model. Limited support was found for the moderating effect of intergroup contact. Finally, if boundary spanners displayed frequent intergroup contact and identified highly with their organization, group identification was most strongly related to effective intergroup relations.
Original languageEnglish
Pages (from-to)1252-1269
Number of pages18
JournalAcademy of Management Journal
Volume49
Issue number6
DOIs
Publication statusPublished - 1 Dec 2006

Keywords

  • group boundary spanners’ work group
  • intergroup relations
  • health care organizations
  • boundary spanners’ levels
  • organizational identification
  • dual identity model
  • intergroup contact
  • group identification

Fingerprint Dive into the research topics of 'Boundary spanners' identification, intergroup contact and effective intergroup relations'. Together they form a unique fingerprint.

  • Cite this