Call centre services: the good, the bad, and the ugly

Avinandan Mukherjee, Neeru Malhotra

Research output: Contribution to journal › Editorial › peer-review

7 Citations (Scopus)

Abstract

Guest editorial

Original language	English
Journal	Journal of Services Marketing
Volume	23
Issue number	5
DOIs	https://doi.org/10.1108/jsm.2009.07523eaa.001
Publication status	Published - 2009

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