Categorizing 'intention to use' e-government services through mobile phone: the importance of front loading activities

Ronan De Kervenoael, D. Selcen Ö. Aykaç, Enes Eryarsoy, Nihat Kasap

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

E-government has often been heralded as the new way forwards for emerging countries. While many such countries are already offering e-government services and are gearing up for further growth, little is actually known of the forming stages that are necessary to ensure a greater rate of success and avoid the traditional failure traps linked to new technology and information system adoption and diffusion. We situate our research in the case of mobile phone as a reflection of the current market situation in emerging countries. We contend, in this paper, that more research is needed to understand future intention to use e-government services through mobile phone technology. Front loading activities both from a government and technology perspectives are required to facilitate the decision making process by users.
Original languageEnglish
Title of host publicationCONF-IRM 2008 Proceedings
PagesPaper 14
Publication statusPublished - 2008
EventInternational Conference on Information Resources Management (Conf-IRM 2008) - Niagara Falls, Ontario, Canada
Duration: 18 May 200820 May 2008

Conference

ConferenceInternational Conference on Information Resources Management (Conf-IRM 2008)
Abbreviated titleConf-IRM 2008
CountryCanada
CityNiagara Falls, Ontario
Period18/05/0820/05/08

Keywords

  • mobile phone
  • e-government
  • m-government
  • front loading
  • intention to use

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    De Kervenoael, R., Aykaç, D. S. Ö., Eryarsoy, E., & Kasap, N. (2008). Categorizing 'intention to use' e-government services through mobile phone: the importance of front loading activities. In CONF-IRM 2008 Proceedings (pp. Paper 14)