Challenges of product-service systems: a real-life case study

Essam M. Shehab; Steve Evans; Tim S. Baines; Howard Lightfoot; Ashutosh Tiwari; Mark Johnson; Joe Peppard

Challenges of product-service systems: a real-life case study

Essam M. Shehab, Steve Evans, Tim S. Baines, Howard Lightfoot, Ashutosh Tiwari, Mark Johnson, Joe Peppard

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

A Product-Service System (PSS) is an integrated product and service offering that
delivers value in use. This paper presents a real-life case study of a large company
which has moved towards PSS. A research protocol has been created to conduct an
extensive series of interviews with key personnel within the case study company. The results of the study and implications for research are explored.

Original language	English
Title of host publication	Advances in manufacturing technology XXII
Subtitle of host publication	the proceedings of the 6th international conference on manufacturing research ICMR08), 9th-11th September 2008, London UK
Editors	Cheng Kai, Harris C. Makatsoris, David Harrison
Place of Publication	London
Publisher	Brunel University College
Pages	557-562
Number of pages	6
Volume	2
ISBN (Print)	978-1-90231660-4, 1-90231660-6
Publication status	Published - 1 Sept 2008
Event	6th International Conference on Manufacturing Research (ICMR 2008) - London, United Kingdom Duration: 9 Sept 2008 → 11 Sept 2008

Conference

Conference	6th International Conference on Manufacturing Research (ICMR 2008)
Abbreviated title	ICMR 2008
Country/Territory	United Kingdom
City	London
Period	9/09/08 → 11/09/08

Keywords

manufacturing
service
product-service systems
case-study

Cite this

Shehab, E. M., Evans, S., Baines, T. S., Lightfoot, H., Tiwari, A., Johnson, M., & Peppard, J. (2008). Challenges of product-service systems: a real-life case study. In C. Kai, H. C. Makatsoris, & D. Harrison (Eds.), Advances in manufacturing technology XXII: the proceedings of the 6th international conference on manufacturing research ICMR08), 9th-11th September 2008, London UK (Vol. 2, pp. 557-562). Brunel University College.

Shehab, Essam M. ; Evans, Steve ; Baines, Tim S. et al. / Challenges of product-service systems : a real-life case study. Advances in manufacturing technology XXII: the proceedings of the 6th international conference on manufacturing research ICMR08), 9th-11th September 2008, London UK. editor / Cheng Kai ; Harris C. Makatsoris ; David Harrison. Vol. 2 London : Brunel University College, 2008. pp. 557-562

@inproceedings{04acc3cbcb0a41aa9513f6702179fa13,

title = "Challenges of product-service systems: a real-life case study",

abstract = "A Product-Service System (PSS) is an integrated product and service offering that delivers value in use. This paper presents a real-life case study of a large company which has moved towards PSS. A research protocol has been created to conduct an extensive series of interviews with key personnel within the case study company. The results of the study and implications for research are explored. ",

keywords = "manufacturing, service, product-service systems, case-study",

author = "Shehab, {Essam M.} and Steve Evans and Baines, {Tim S.} and Howard Lightfoot and Ashutosh Tiwari and Mark Johnson and Joe Peppard",

year = "2008",

month = sep,

day = "1",

language = "English",

isbn = "978-1-90231660-4",

volume = "2",

pages = "557--562",

editor = "Cheng Kai and Makatsoris, {Harris C.} and David Harrison",

booktitle = "Advances in manufacturing technology XXII",

publisher = "Brunel University College",

note = "6th International Conference on Manufacturing Research (ICMR 2008), ICMR 2008 ; Conference date: 09-09-2008 Through 11-09-2008",

}

Shehab, EM, Evans, S, Baines, TS, Lightfoot, H, Tiwari, A, Johnson, M & Peppard, J 2008, Challenges of product-service systems: a real-life case study. in C Kai, HC Makatsoris & D Harrison (eds), Advances in manufacturing technology XXII: the proceedings of the 6th international conference on manufacturing research ICMR08), 9th-11th September 2008, London UK. vol. 2, Brunel University College, London, pp. 557-562, 6th International Conference on Manufacturing Research (ICMR 2008), London, United Kingdom, 9/09/08.

Challenges of product-service systems: a real-life case study. / Shehab, Essam M.; Evans, Steve; Baines, Tim S. et al.
Advances in manufacturing technology XXII: the proceedings of the 6th international conference on manufacturing research ICMR08), 9th-11th September 2008, London UK. ed. / Cheng Kai; Harris C. Makatsoris; David Harrison. Vol. 2 London: Brunel University College, 2008. p. 557-562.

Research output: Chapter in Book/Published conference output › Conference publication

TY - GEN

T1 - Challenges of product-service systems

T2 - 6th International Conference on Manufacturing Research (ICMR 2008)

AU - Shehab, Essam M.

AU - Evans, Steve

AU - Baines, Tim S.

AU - Lightfoot, Howard

AU - Tiwari, Ashutosh

AU - Johnson, Mark

AU - Peppard, Joe

PY - 2008/9/1

Y1 - 2008/9/1

N2 - A Product-Service System (PSS) is an integrated product and service offering that delivers value in use. This paper presents a real-life case study of a large company which has moved towards PSS. A research protocol has been created to conduct an extensive series of interviews with key personnel within the case study company. The results of the study and implications for research are explored.

AB - A Product-Service System (PSS) is an integrated product and service offering that delivers value in use. This paper presents a real-life case study of a large company which has moved towards PSS. A research protocol has been created to conduct an extensive series of interviews with key personnel within the case study company. The results of the study and implications for research are explored.

KW - manufacturing

KW - service

KW - product-service systems

KW - case-study

M3 - Conference publication

SN - 978-1-90231660-4

SN - 1-90231660-6

VL - 2

SP - 557

EP - 562

BT - Advances in manufacturing technology XXII

A2 - Kai, Cheng

A2 - Makatsoris, Harris C.

A2 - Harrison, David

PB - Brunel University College

CY - London

Y2 - 9 September 2008 through 11 September 2008

ER -

Shehab EM, Evans S, Baines TS, Lightfoot H, Tiwari A, Johnson M et al. Challenges of product-service systems: a real-life case study. In Kai C, Makatsoris HC, Harrison D, editors, Advances in manufacturing technology XXII: the proceedings of the 6th international conference on manufacturing research ICMR08), 9th-11th September 2008, London UK. Vol. 2. London: Brunel University College. 2008. p. 557-562

Challenges of product-service systems: a real-life case study

Abstract

Conference

Keywords

Fingerprint

Cite this