Changing career models and capacity for innovation in professional services

Michael Smets, Timothy Morris, Namrata Malhotra

Research output: Chapter in Book/Published conference outputChapter (peer-reviewed)peer-review


A number of professional sectors have recently moved away from their longstanding career model of up-or-out promotion and embraced innovative alternatives. Professional labor is a critical resource in professional service firms. Therefore, changes to these internal labor markets are likely to trigger other innovations, for example in knowledge management, incentive schemes and team composition. In this chapter we look at how new career models affect the core organizing model of professional firms and, in turn, their capacity for and processes of innovation. We consider how professional firms link the development of human capital and the division of professional labor to distinctive demands for innovation and how novel career systems help them respond to these demands.
Original languageEnglish
Title of host publicationHandbook of research on entrepreneurship in professional services
EditorsMarkus Reihlen, Andreas Werr
PublisherEdward Elgar
Number of pages21
ISBN (Electronic)978-1-78100-910-9
ISBN (Print)978-1-84844-626-7, 1-84844-626-8
Publication statusPublished - 31 Oct 2012

Publication series

NameElgar original reference
PublisherEdward Elgar publishing

Bibliographical note

The chapter is for personal use only and directing any queries about re-use to Edward Elgar Publishing.


  • careers
  • promotion
  • tournament theory
  • innovation
  • professional service firms


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