Comparing knowledge management between organisations: searching for good practice

Duncan Shaw; John S. Edwards; Paul M. Collier

Comparing knowledge management between organisations: searching for good practice

Duncan Shaw, John S. Edwards, Paul M. Collier

Research output: Chapter in Book/Published conference output › Chapter

Abstract

This paper reports ongoing work that is attempting to find out ‘what is good practice for knowledge management’. The data we have to analyse this issue is 109 maps of knowledge (on knowledge management) which were built during 18 group workshops with 152 people from 15 different organisations. The maps contain data on the aspirations and action plans which UK managers have to improve knowledge management practices in their organisation. So far we have attempted a number of approaches to analysing this data, both inductive and deductive, but we still feel there is more to be learned from the rich data set we have. The paper presents a flavour of the work we have done, have considered doing, and have resisted doing. The aim of the paper is to stimulate debate on the strengths of our analyses and, more importantly, on amassing views of how it can be further strengthened, and the difficulties and dilemmas which might need to be overcome.

Original language	English
Title of host publication	KMAC2003
Subtitle of host publication	the Knowledge Management Aston Conference 2003
Editors	John Edwards
Publisher	Operational Research Society
Pages	42-53
Number of pages	12
ISBN (Print)	0-903440-29-6
Publication status	Published - 2003
Event	Knowledge Management Aston Conference - Birmingham, United Kingdom Duration: 14 Jul 2003 → 15 Jul 2003

Conference

Conference	Knowledge Management Aston Conference
Abbreviated title	KMAC 2003
Country/Territory	United Kingdom
City	Birmingham
Period	14/07/03 → 15/07/03

Bibliographical note

The Knowledge Management Aston Conference (KMAC2003), Birmignham (UK), 14/15 July 2003. If you have discovered material in AURA which is unlawful e.g. breaches copyright, (either yours or that of a third party) or any other law, including but not limited to those relating to patent, trademark, confidentiality, data protection, obscenity, defamation, libel, then please read our Takedown Policy and contact the service immediately.

Keywords

knowledge management
facilitation
group decision support
group maps
good practice
knowledge management life cycle

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Comparing knowledge management between organisations
The Knowledge Management Aston Conference (KMAC2003), Birmignham (UK), 14/15 July 2003. If you have discovered material in AURA which is unlawful e.g. breaches copyright, (either yours or that of a third party) or any other law, including but not limited to those relating to patent, trademark, confidentiality, data protection, obscenity, defamation, libel, then please read our Takedown Policy and contact the service immediately.
Accepted author manuscript, 77.2 KB

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title = "Comparing knowledge management between organisations: searching for good practice",

abstract = "This paper reports ongoing work that is attempting to find out {\textquoteleft}what is good practice for knowledge management{\textquoteright}. The data we have to analyse this issue is 109 maps of knowledge (on knowledge management) which were built during 18 group workshops with 152 people from 15 different organisations. The maps contain data on the aspirations and action plans which UK managers have to improve knowledge management practices in their organisation. So far we have attempted a number of approaches to analysing this data, both inductive and deductive, but we still feel there is more to be learned from the rich data set we have. The paper presents a flavour of the work we have done, have considered doing, and have resisted doing. The aim of the paper is to stimulate debate on the strengths of our analyses and, more importantly, on amassing views of how it can be further strengthened, and the difficulties and dilemmas which might need to be overcome.",

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KW - facilitation

KW - group decision support

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KW - good practice

KW - knowledge management life cycle

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ER -

Comparing knowledge management between organisations: searching for good practice

Abstract

Conference

Bibliographical note

Keywords

Access to Document

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Inter-organisational knowledge transfer strategies

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