Competing models on job satisfaction, affective commitment and service quality of frontline employee

Neeru Malhotra, Avinandan Mukherjee

Research output: Chapter in Book/Report/Conference proceedingConference publication

Original languageEnglish
Title of host publicationProceedings 2005 INFORMS Marketing Science Conference
Publication statusPublished - 2005
Event2005 INFORMS Marketing Science Conference - Atlanta, GA, United States
Duration: 16 Jun 200518 Jun 2005

Conference

Conference2005 INFORMS Marketing Science Conference
CountryUnited States
CityAtlanta, GA
Period16/06/0518/06/05

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