Competing models on job satisfaction, affective commitment and service quality of frontline employee

Research output: Chapter in Book/Published conference output › Conference publication

Original language	English
Title of host publication	Proceedings 2005 INFORMS Marketing Science Conference
Publication status	Published - 2005
Event	2005 INFORMS Marketing Science Conference - Atlanta, GA, United States Duration: 16 Jun 2005 → 18 Jun 2005

Conference	2005 INFORMS Marketing Science Conference
Country/Territory	United States
City	Atlanta, GA
Period	16/06/05 → 18/06/05

Cite this

@inproceedings{109223e8623941afb84e8de316f7f672,

title = "Competing models on job satisfaction, affective commitment and service quality of frontline employee",

author = "Neeru Malhotra and Avinandan Mukherjee",

year = "2005",

language = "English",

booktitle = "Proceedings 2005 INFORMS Marketing Science Conference",

note = "2005 INFORMS Marketing Science Conference ; Conference date: 16-06-2005 Through 18-06-2005",

}