Complaints are Nothing New

David Turner

Complaints are Nothing New

David Turner

Research output: Contribution to specialist publication or newspaper › Article

Abstract

Passenger delays because of cancellations or late trains seem to be continually at the forefront of media reporting today. However, complaints about rail travel are far from a modern phenomenon, and frustrated passengers have been venting their anger for at least 150 years, as Dr David Turner explains.

Original language	English
Specialist publication	The Railway Magazine
Publication status	Published - Mar 2020

Cite this

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abstract = "Passenger delays because of cancellations or late trains seem to be continually at the forefront of media reporting today. However, complaints about rail travel are far from a modern phenomenon, and frustrated passengers have been venting their anger for at least 150 years, as Dr David Turner explains.",

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Complaints are Nothing New

Abstract

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