CSR, financial and non-financial performance in the tourism sector: A systematic literature review and future research agenda

Ibrahim A Alatawi, Collins G. Ntim, Anis Zras, Mohamed H. Elmagrhi

Research output: Contribution to journalReview articlepeer-review

Abstract

This paper provides a comprehensive, international, multi-discipline and multi-methods systematic literature
review (SLR) of the existing corporate social responsibility (CSR) and corporate financial performance and non-financial performance measures research in tourism firms. The objective is to synthesise, appraise and extend
current understanding of the existing conceptual/theoretical/empirical literature on the relationship between
CSR and corporate financial and non-financial performance measures. We adopt a three-step SLR approach to
analyse/review one of the largest SLR datasets employed to-date, consisting of 140 multi-methods and theoretical CSR studies conducted globally across multiple disciplines over the 2004–2019 period, published in top ranked journals. Our findings are as follows. First, a large number of the existing studies are descriptive and/or
draw on single rather than multi-theoretical perspectives. Second, existing studies have focused mainly on how
CSR is related to financial performance measures to the neglect of non-financial performance measures. Third,
observable methodological limitations include the dearth of qualitative, mixed-methods and cross-cultural/
developing/country studies. Finally, we outline opportunities for future research.
Original languageEnglish
Number of pages25
JournalInternational Review of Financial Analysis
Volume89
Early online date6 Jul 2023
DOIs
Publication statusPublished - Oct 2023

Bibliographical note

Copyright © 2023 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).

Keywords

  • CSR
  • Corporate financial and non-financial performance measures
  • Corporate governance
  • Systematic literature review
  • Tourism firms

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