Cultural impact of wireless networks: emerging experiences in the healthcare sector

Wenshin S. Chen, David Bennett

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Culture defines collective behavior and interactions among people in groups. In organizations, it shapes group identity, work pattern, communication schemes, and interpersonal relations. Any change in organizational culture will lead to changes in these elements of organizational factors, and vice versa. From a managerial standpoint, how to cultivate an organizational culture that would enhance these aforementioned elements in organizational workplace should thus be taken into serious consideration. Based on cases studies in two hospitals, this paper investigates how organizational culture is shaped by a particular type of information and communication technology, wireless networks, a topic that is generally overlooked by the mainstream research community, and in turn implicates how such cultural changes in organizations renovate their competitiveness in the marketplace. Lessons learned from these cases provide valuable insights to emerging IT management and culture studies in general and in wireless network management in the healthcare sector in particular.

Original languageEnglish
Title of host publicationKnowledge management and innovation in advancing economies
Subtitle of host publicationproceedings of the 13th International Business Information Management Association (IBIMA) conference
EditorsKhalid S. Soliman
PublisherIBIMA
Pages604-611
Number of pages8
Volume3
ISBN (Print)978-0-9821489-2-1
Publication statusPublished - 2009
Event13th International Business Information Management Association Conference, IBIMA 2009 - Marrakech, United Kingdom
Duration: 9 Nov 200910 Nov 2009

Conference

Conference13th International Business Information Management Association Conference, IBIMA 2009
CountryUnited Kingdom
CityMarrakech
Period9/11/0910/11/09

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Keywords

  • case study
  • culture
  • healthcare
  • information and communication technology (ICT)
  • wireless network

Cite this

Chen, W. S., & Bennett, D. (2009). Cultural impact of wireless networks: emerging experiences in the healthcare sector. In K. S. Soliman (Ed.), Knowledge management and innovation in advancing economies: proceedings of the 13th International Business Information Management Association (IBIMA) conference (Vol. 3, pp. 604-611). IBIMA.