"Customer" knowledge management in healthcare

Sara McCracken, John Edwards

Research output: Chapter in Book/Published conference outputConference publication

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  • 2014

    Using patient knowledge for better health systems

    Edwards, J. & McCracken, S., Jun 2014, Proceedings of IFKAD 2014: knowledge and management models for sustainable growth. Carlucci, D. & Schiuma, G. (eds.). Matera (IT): Institute of Knowledge Asset Management, p. 2389-2402 14 p. (Proceedings of IFKAD).

    Research output: Chapter in Book/Published conference outputConference publication

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