Developing a knowledge-based perspective on coordination: the case of global software projects

Julia Kotlarsky, Paul C. van Fenema, Leslie P. Willcocks

Research output: Contribution to journalArticle

Abstract

We have attempted to bring together two areas which are challenging for both IS research and practice: forms of coordination and management of knowledge in the context of global, virtual software development projects. We developed a more comprehensive, knowledge-based model of how coordination can be achieved, and\illustrated the heuristic and explanatory power of the model when applied to global software projects experiencing different degrees of success. We first reviewed the literature on coordination and determined what is known about coordination of knowledge in global software projects. From this we developed a new, distinctive knowledge-based model of coordination, which was then employed to analyze two case studies of global software projects, at SAP and Baan, to illustrate the utility of the model.
Original languageEnglish
Pages (from-to)96-108
Number of pages13
JournalInformation and Management
Volume45
Issue number2
DOIs
Publication statusPublished - Mar 2008

Keywords

  • knowledge managament
  • knowledge flows
  • coordination
  • coordination mechanisms
  • global software projects
  • software development

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