Developing a tool to support communication of parental concerns when a child is in hospital

Gemma Heath; Hermione Montgomery; Caron Eyre; Carole Cummins; Helen Pattison; Rachel Shaw

doi:10.3390/healthcare4010009

Developing a tool to support communication of parental concerns when a child is in hospital

Gemma Heath
, Hermione Montgomery
, Caron Eyre
, Carole Cummins
, Helen Pattison
, Rachel Shaw

University College Birmingham
Birmingham Children's Hospital

Research output: Contribution to journal › Article › peer-review

17 Citations (SciVal)

157 Downloads (Pure)

Abstract

The involvement of parents in their child’s hospital care has been strongly advocated in paediatric healthcare policy and practice. However, incorporating parental worries about their child’s condition into clinical care can be difficult for both parents and healthcare professionals. Through our “Listening To You” quality improvement project we developed and piloted an innovative approach to listening, incorporating and responding to parental concerns regarding their child’s condition when in hospital. Here we describe the phases of work undertaken to develop our “Listening To You” communications bundle, including a survey, literature review and consultation with parents and staff, before findings from the project evaluation are presented and discussed.

Original language	English
Article number	9
Journal	Healthcare
Volume	4
Issue number	1
DOIs	https://doi.org/10.3390/healthcare4010009
Publication status	Published - 13 Jan 2016

Bibliographical note

Funding Information:
Acknowledgments: This project was funded by the Health Foundation as part of its SHINE funding stream. Gemma Heath and Carole Cummins were funded by the National Institute for Health Research (NIHR) through the Collaborations for Leadership in Applied Health Research and Care for Birmingham and Black Country (CLAHRC-BBC) programme. This paper presents independent research partly funded by the National Institute for Health Research.

Funding

Acknowledgments: This project was funded by the Health Foundation as part of its SHINE funding stream. Gemma Heath and Carole Cummins were funded by the National Institute for Health Research (NIHR) through the Collaborations for Leadership in Applied Health Research and Care for Birmingham and Black Country (CLAHRC-BBC) programme. This paper presents independent research partly funded by the National Institute for Health Research. The views expressed are those of the authors and not necessarily those of the NHS, the NIHR or the Department of Health.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Communication
Paediatrics
Parents
Patient safety
Quality improvement

Access to Document

10.3390/healthcare4010009Licence: CC BY 3.0

Parental concerns when a child is in hospital
This is an open access article distributed under the Creative Commons Attribution License (CC BY) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Final published version, 538 KBLicence: CC BY 3.0

Cite this

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Developing a tool to support communication of parental concerns when a child is in hospital

Abstract

Bibliographical note

Funding

UN SDGs

Keywords

Access to Document

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