Development and application of an electronic-manufacturing selection framework for SMEs

Boon L. Tan, David J. Bennett

    Research output: Contribution to journalArticlepeer-review


    With a wide diversity of available technologies, it is extremely problematic for SMEs to identify, plan, prioritize and use the correct strategy. Electronic-manufacturing has been evolving for some time, but currently an effective planning framework to assist managers with implementing electronic-manufacturing planning is still lacking. A framework, built around three elements: the Balanced Scorecard, Quality Function Deployment and Value Chain Analysis, is proposed here to assist SMEs in managing complexity in e-manufacturing planning. A case study, carried out in Singapore, demonstrates the practicality and utility of the framework in the context of a real business environment. © World Scientific Publishing Company.

    Original languageEnglish
    Pages (from-to)241-265
    Number of pages25
    JournalInternational Journal of Innovation and Technology Management
    Issue number3
    Publication statusPublished - Sep 2007


    • e-Manufacturing
    • SME
    • QFD
    • BSC
    • VCA
    • selection framework


    Dive into the research topics of 'Development and application of an electronic-manufacturing selection framework for SMEs'. Together they form a unique fingerprint.

    Cite this