Digital-enabled space management

Creating a satisfactory workplace for employees is a crucial part of the broader mission of integrated workplace management systems. It guarantees that the functioning of the office’s physical space aligns with the organization’s objectives and collimates the space utilization. Meeting the goals requires data to be collected in real time and processed instantaneously. Such protocols are organized and monitored by digital-enabled space management (SM). Many technologies are explored in this regard, but a systematic review of the status quo and the challenges thereof is still lacking. In pursuit of that, this study elaborates on five hot study domains: building information modelling (BIM), sensors and Internet of Things (IoT), software engineering, geographical information systems (GIS), and virtual and augmented reality. Next, digital-enabled planning and utilization of spaces and digital-enabled occupancy and lease management are analysed, with two exemplars in education and healthcare scenarios to demonstrate how digital technologies. Finally, it discusses the challenges in digital-enabled SM and points to potential future directions, such as the integration of BIM and other digital technologies for better SM, developing standard guidelines and general frameworks to support the use of digital technologies in SM, providing more solid evidence of the actual performance and benefits of digital-enabled SM, and exploring the great application potential of artificial intelligence (AI) for SM. Ethical issues, data protection, and personnel skills upgrades are also covered.