Effects of upward feedback on leadership behaviour toward subordinates

Dirk van Dierendonck*, Clare Haynes, Carol Borrill, Chris Stride

*Corresponding author for this work

Research output: Contribution to journalArticle

Abstract

Purpose - To investigate the influence of participating in an upward feedback program on leadership behaviour, both as indicated be self-ratings and subordinates' ratings. Design/methodology/approach - The research design consisted of two measurement points within six months. The program included managers receiving an upward feedback report and a short workshop to facilitate interpretation. A sample of 45 managers and 308 staff members of a community health care organization took part. Findings - The study showed three results. First, managers lack insight into the real impact of their behavior. Second, only a small positive effect was found of the upward feedback program on the leadership behaviour as rated by their staff in terms of valuing diversity. Third, the managers' self-ratings of Presenting feedback, Fairness and Integrity & respect decreased between Time 1 and Time 2. Originality/value - The study points towards the need for HRM professionals to carefully implement upward feedback programs in order to have a real impact on the development of managers.

Original languageEnglish
Pages (from-to)228-238
Number of pages11
JournalJournal of Management Development
Volume26
Issue number3
DOIs
Publication statusPublished - 23 Mar 2007

Fingerprint

Managers
Leadership behavior
Rating
Staff
Fairness
Research design
Health care organization
Integrity
Design methodology
Community health

Keywords

  • Feedback
  • Leadership
  • Management development

Cite this

van Dierendonck, Dirk ; Haynes, Clare ; Borrill, Carol ; Stride, Chris. / Effects of upward feedback on leadership behaviour toward subordinates. In: Journal of Management Development. 2007 ; Vol. 26, No. 3. pp. 228-238.
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Effects of upward feedback on leadership behaviour toward subordinates. / van Dierendonck, Dirk; Haynes, Clare; Borrill, Carol; Stride, Chris.

In: Journal of Management Development, Vol. 26, No. 3, 23.03.2007, p. 228-238.

Research output: Contribution to journalArticle

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AU - Haynes, Clare

AU - Borrill, Carol

AU - Stride, Chris

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