Empowering SMEs to make better decisions with Business Intelligence: A Case Study

Raghavendra Raj; Shun H Wong; Anthony J Beaumont

doi:10.1007/978-3-319-99701-8_15

Empowering SMEs to make better decisions with Business Intelligence: A Case Study

Raghavendra Raj, Shun H Wong, Anthony J Beaumont

Research output: Chapter in Book/Report/Conference proceeding › Conference publication

Abstract

With the advance of Business Information Systems (BIS), irrespective of
the size, companies have adopted an approach to electronic data collection and
management for two decades. The advancement in technology means they have in
their possessions large volumes of historical data. Large organizations have cached
on this and use a range of tools and techniques to leverage the usefulness of this
information to make more informed business decisions. For most small and medium-
sized enterprises (SMEs), however, such data typically sits in an archive without being
utilized. While SMEs appreciate the need for utilizing historical data to make more
informed business decisions, they often lack the technical knowhow and funding to
embrace an effective BI solution. In this paper, drawing from our experience in
implementing a BI solution for a UK SME we discuss some potential tools and
strategies that could help SMEs overcome these challenges so as to reap the benefits
of adopting an effective BI solution.

Original language	English
Title of host publication	IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management
Editors	A. Fred, J. Dietz, D. Aveiro, K. Liu, J. Bernadino, J. Filipe
Publisher	Springer
Pages	306-325
Number of pages	24
Volume	914
ISBN (Electronic)	978-3-319-99701-8
ISBN (Print)	978-3-319-99700-1
DOIs	https://doi.org/10.1007/978-3-319-99701-8_15
Publication status	E-pub ahead of print - 14 Nov 2018
Event	8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016 - Porto, Portugal Duration: 9 Nov 2016 → 11 Nov 2016

Publication series

Name	Communications in Computer and Information Science
Publisher	Springer
Volume	914
ISSN (Print)	1865 0929

Conference

Conference	8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016
Country	Portugal
City	Porto
Period	9/11/16 → 11/11/16

Bibliographical note

Keywords

business Intelligence
data warehouse
Microsoft BI
SME

Access to Document

10.1007/978-3-319-99701-8_15

Empowering SMEs to make better decisions with Business Intelligence
© Springer Nature B.V. 20XX. The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-99701-8_15
Accepted author manuscript, 281 KB

https://link.springer.com/chapter/10.1007%2F978-3-319-99701-8_15

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Cite this

Raj, R., Wong, S. H., & Beaumont, A. J. (2018). Empowering SMEs to make better decisions with Business Intelligence: A Case Study. In A. Fred, J. Dietz, D. Aveiro, K. Liu, J. Bernadino, & J. Filipe (Eds.), IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management (Vol. 914, pp. 306-325). (Communications in Computer and Information Science; Vol. 914). Springer. https://doi.org/10.1007/978-3-319-99701-8_15

Raj, Raghavendra ; Wong, Shun H ; Beaumont, Anthony J. / Empowering SMEs to make better decisions with Business Intelligence: A Case Study. IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management . editor / A. Fred ; J. Dietz ; D. Aveiro ; K. Liu ; J. Bernadino ; J. Filipe. Vol. 914 Springer, 2018. pp. 306-325 (Communications in Computer and Information Science).

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abstract = "With the advance of Business Information Systems (BIS), irrespective ofthe size, companies have adopted an approach to electronic data collection andmanagement for two decades. The advancement in technology means they have intheir possessions large volumes of historical data. Large organizations have cachedon this and use a range of tools and techniques to leverage the usefulness of thisinformation to make more informed business decisions. For most small and medium-sized enterprises (SMEs), however, such data typically sits in an archive without beingutilized. While SMEs appreciate the need for utilizing historical data to make moreinformed business decisions, they often lack the technical knowhow and funding toembrace an effective BI solution. In this paper, drawing from our experience inimplementing a BI solution for a UK SME we discuss some potential tools andstrategies that could help SMEs overcome these challenges so as to reap the benefitsof adopting an effective BI solution.",

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Raj, R, Wong, SH & Beaumont, AJ 2018, Empowering SMEs to make better decisions with Business Intelligence: A Case Study. in A Fred, J Dietz, D Aveiro, K Liu, J Bernadino & J Filipe (eds), IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management . vol. 914, Communications in Computer and Information Science, vol. 914, Springer, pp. 306-325, 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016, Porto, Portugal, 9/11/16. https://doi.org/10.1007/978-3-319-99701-8_15

Empowering SMEs to make better decisions with Business Intelligence: A Case Study. / Raj, Raghavendra; Wong, Shun H ; Beaumont, Anthony J.

IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management . ed. / A. Fred; J. Dietz; D. Aveiro; K. Liu; J. Bernadino; J. Filipe. Vol. 914 Springer, 2018. p. 306-325 (Communications in Computer and Information Science; Vol. 914).

Research output: Chapter in Book/Report/Conference proceeding › Conference publication

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Raj R, Wong SH , Beaumont AJ. Empowering SMEs to make better decisions with Business Intelligence: A Case Study. In Fred A, Dietz J, Aveiro D, Liu K, Bernadino J, Filipe J, editors, IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management . Vol. 914. Springer. 2018. p. 306-325. (Communications in Computer and Information Science). https://doi.org/10.1007/978-3-319-99701-8_15