Empowering SMEs to make better decisions with Business Intelligence: A Case Study

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

With the advance of Business Information Systems (BIS), irrespective of
the size, companies have adopted an approach to electronic data collection and
management for two decades. The advancement in technology means they have in
their possessions large volumes of historical data. Large organizations have cached
on this and use a range of tools and techniques to leverage the usefulness of this
information to make more informed business decisions. For most small and medium-
sized enterprises (SMEs), however, such data typically sits in an archive without being
utilized. While SMEs appreciate the need for utilizing historical data to make more
informed business decisions, they often lack the technical knowhow and funding to
embrace an effective BI solution. In this paper, drawing from our experience in
implementing a BI solution for a UK SME we discuss some potential tools and
strategies that could help SMEs overcome these challenges so as to reap the benefits
of adopting an effective BI solution.
Original languageEnglish
Title of host publicationIC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management
EditorsA. Fred, J. Dietz, D. Aveiro, K. Liu, J. Bernadino, J. Filipe
PublisherSpringer
Pages306-325
Number of pages24
Volume914
ISBN (Electronic)978-3-319-99701-8
ISBN (Print)978-3-319-99700-1
DOIs
Publication statusE-pub ahead of print - 14 Nov 2018
Event8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016 - Porto, Portugal
Duration: 9 Nov 201611 Nov 2016

Publication series

NameCommunications in Computer and Information Science
PublisherSpringer
Volume914
ISSN (Print)1865 0929

Conference

Conference8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016
CountryPortugal
CityPorto
Period9/11/1611/11/16

Fingerprint

Small and medium-sized enterprises
Business intelligence
Business information
Information systems
Funding
Usefulness
Company size
Leverage
Data collection

Bibliographical note

© Springer Nature B.V. 20XX. The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-99701-8_15

Keywords

  • business Intelligence
  • data warehouse
  • Microsoft BI
  • SME

Cite this

Raj, R., Wong, S. H., & Beaumont, A. J. (2018). Empowering SMEs to make better decisions with Business Intelligence: A Case Study. In A. Fred, J. Dietz, D. Aveiro, K. Liu, J. Bernadino, & J. Filipe (Eds.), IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management (Vol. 914, pp. 306-325). (Communications in Computer and Information Science; Vol. 914). Springer. https://doi.org/10.1007/978-3-319-99701-8_15
Raj, Raghavendra ; Wong, Shun H ; Beaumont, Anthony J. / Empowering SMEs to make better decisions with Business Intelligence: A Case Study. IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management . editor / A. Fred ; J. Dietz ; D. Aveiro ; K. Liu ; J. Bernadino ; J. Filipe. Vol. 914 Springer, 2018. pp. 306-325 (Communications in Computer and Information Science).
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Raj, R, Wong, SH & Beaumont, AJ 2018, Empowering SMEs to make better decisions with Business Intelligence: A Case Study. in A Fred, J Dietz, D Aveiro, K Liu, J Bernadino & J Filipe (eds), IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management . vol. 914, Communications in Computer and Information Science, vol. 914, Springer, pp. 306-325, 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016, Porto, Portugal, 9/11/16. https://doi.org/10.1007/978-3-319-99701-8_15

Empowering SMEs to make better decisions with Business Intelligence: A Case Study. / Raj, Raghavendra; Wong, Shun H; Beaumont, Anthony J.

IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management . ed. / A. Fred; J. Dietz; D. Aveiro; K. Liu; J. Bernadino; J. Filipe. Vol. 914 Springer, 2018. p. 306-325 (Communications in Computer and Information Science; Vol. 914).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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AB - With the advance of Business Information Systems (BIS), irrespective ofthe size, companies have adopted an approach to electronic data collection andmanagement for two decades. The advancement in technology means they have intheir possessions large volumes of historical data. Large organizations have cachedon this and use a range of tools and techniques to leverage the usefulness of thisinformation to make more informed business decisions. For most small and medium-sized enterprises (SMEs), however, such data typically sits in an archive without beingutilized. While SMEs appreciate the need for utilizing historical data to make moreinformed business decisions, they often lack the technical knowhow and funding toembrace an effective BI solution. In this paper, drawing from our experience inimplementing a BI solution for a UK SME we discuss some potential tools andstrategies that could help SMEs overcome these challenges so as to reap the benefitsof adopting an effective BI solution.

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Raj R, Wong SH, Beaumont AJ. Empowering SMEs to make better decisions with Business Intelligence: A Case Study. In Fred A, Dietz J, Aveiro D, Liu K, Bernadino J, Filipe J, editors, IC3K 2016: Knowledge Discovery, Knowledge Engineering and Knowledge Management . Vol. 914. Springer. 2018. p. 306-325. (Communications in Computer and Information Science). https://doi.org/10.1007/978-3-319-99701-8_15