TY - GEN
T1 - Evaluating Community-Based Integrated Health and Social Care Services: The Simtegr8 Approach
AU - Tako, Antuela A.
AU - Robinson, Stewart
AU - Gogi, Anastasia
AU - Radnor, Zoe
AU - Davenport, Cheryl
PY - 2019/12
Y1 - 2019/12
N2 - This paper introduces a new facilitated simulation approach, called SIMTEGR8, developed to evaluate the effectiveness of integrated community-based health and social care services. This involves developing and using simulation models, which serve as a catalyst for generating discussion about the effectiveness of the patient pathway and for identifying potential improvements to the service. The simulation analyst works jointly with different stakeholder groups: service providers, commissioners, and service users. Service users, a stakeholder group that can contribute to the knowledge generated in facilitated modelling sessions, have not been included in facilitated simulation studies reported so far in the literature. For illustration purposes, the Lightbulb project, a housing support service helping elderly and frail people in Leicestershire in the UK stay safe at home, is presented in this paper. The outcomes of the study and the challenges faced with involving patients in simulation projects are discussed.
AB - This paper introduces a new facilitated simulation approach, called SIMTEGR8, developed to evaluate the effectiveness of integrated community-based health and social care services. This involves developing and using simulation models, which serve as a catalyst for generating discussion about the effectiveness of the patient pathway and for identifying potential improvements to the service. The simulation analyst works jointly with different stakeholder groups: service providers, commissioners, and service users. Service users, a stakeholder group that can contribute to the knowledge generated in facilitated modelling sessions, have not been included in facilitated simulation studies reported so far in the literature. For illustration purposes, the Lightbulb project, a housing support service helping elderly and frail people in Leicestershire in the UK stay safe at home, is presented in this paper. The outcomes of the study and the challenges faced with involving patients in simulation projects are discussed.
UR - http://www.scopus.com/inward/record.url?scp=85081128242&partnerID=8YFLogxK
UR - https://ieeexplore.ieee.org/document/9004874
U2 - 10.1109/WSC40007.2019.9004874
DO - 10.1109/WSC40007.2019.9004874
M3 - Conference publication
AN - SCOPUS:85081128242
T3 - Proceedings - Winter Simulation Conference
SP - 1220
EP - 1231
BT - 2019 Winter Simulation Conference, WSC 2019
PB - IEEE
T2 - 2019 Winter Simulation Conference, WSC 2019
Y2 - 8 December 2019 through 11 December 2019
ER -