Evaluating Community-Based Integrated Health and Social Care Services: The Simtegr8 Approach

Antuela A. Tako, Stewart Robinson, Anastasia Gogi, Zoe Radnor, Cheryl Davenport

Research output: Chapter in Book/Published conference outputConference publication

Abstract

This paper introduces a new facilitated simulation approach, called SIMTEGR8, developed to evaluate the effectiveness of integrated community-based health and social care services. This involves developing and using simulation models, which serve as a catalyst for generating discussion about the effectiveness of the patient pathway and for identifying potential improvements to the service. The simulation analyst works jointly with different stakeholder groups: service providers, commissioners, and service users. Service users, a stakeholder group that can contribute to the knowledge generated in facilitated modelling sessions, have not been included in facilitated simulation studies reported so far in the literature. For illustration purposes, the Lightbulb project, a housing support service helping elderly and frail people in Leicestershire in the UK stay safe at home, is presented in this paper. The outcomes of the study and the challenges faced with involving patients in simulation projects are discussed.

Original languageEnglish
Title of host publication2019 Winter Simulation Conference, WSC 2019
PublisherIEEE
Pages1220-1231
Number of pages12
ISBN (Electronic)9781728132839
DOIs
Publication statusPublished - Dec 2019
Event2019 Winter Simulation Conference, WSC 2019 - National Harbor, United States
Duration: 8 Dec 201911 Dec 2019

Publication series

NameProceedings - Winter Simulation Conference
Volume2019-December
ISSN (Print)0891-7736

Conference

Conference2019 Winter Simulation Conference, WSC 2019
Country/TerritoryUnited States
CityNational Harbor
Period8/12/1911/12/19

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