Evaluating state of information systems failure in developing countries using ITPOSMO model

Yousef Alduraywish, Yuchun Xu, Konstantinos Salonitis

Research output: Chapter in Book/Report/Conference proceedingConference publication

Abstract

Information Systems (IS) are widely used in government organizations, to improve people daily activities. However, a number of information systems failures in developing countries is increased in spite of high resources allocation. That is because information systems projects have hidden complexity and the main goal of these projects to change current business processes. This paper presents several challenges faced by developing countries such as financial issues and lack of knowledge to deal with new technologies, which cause information systems in different organizations fail. ITPOSMO model developed by Richard Heeks is used to identify failures in different organizations. There are several steps followed in this paper: defining the system's requirements and assessment of existing successful and unsuccessful information systems' failures in various regions.

Original languageEnglish
Title of host publicationICAC 2017 - 2017 23rd IEEE International Conference on Automation and Computing
Subtitle of host publicationAddressing Global Challenges through Automation and Computing
PublisherIEEE
ISBN (Electronic)9780701702618, 978-0-7017-0260-1
ISBN (Print)978-1-5090-5040-6
DOIs
Publication statusPublished - 23 Oct 2017
Event23rd IEEE International Conference on Automation and Computing, ICAC 2017 - Huddersfield, United Kingdom
Duration: 7 Sep 20178 Sep 2017

Conference

Conference23rd IEEE International Conference on Automation and Computing, ICAC 2017
CountryUnited Kingdom
CityHuddersfield
Period7/09/178/09/17

Keywords

  • Challenges
  • Failure
  • Failure Factors
  • Information Systems
  • ITPOMSO model

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