Facilitating communities of practice with causal mapping workshops

Purpose – The purpose of this paper is to introduce a new workshop format concerned with the facilitation of
Communities of Practice (CoPs). The introduced workshop format is based on a method of causal mapping,
and it is aimed at helping the CoP members to understand better the possibilities of ‘making most’ of their
community’s potential, as well as identify and address the possible problems and challenges which the
community may be facing.
Design/methodology/approach – Through theorizing, grounded in the literature on CoPs and causal mapping
as well as personal experience with using causal mapping in a number of organisations, this paper contributes
a new formalised way of facilitating CoPs using of causal mapping, a facilitated workshop that helps
organisations to bring into action the process of ‘thinking together’, creating a sense of mutual engagement,
shared repertoire, and joint enterprise that is at the very core of cultivating CoPs.
Originality/value – In this paper is introduced a formalised approach for facilitating CoPs with causal
mapping. We contribute to both the literature on cultivating CoPs in organisations and the literature on causal
mapping. The CoP literature is in great need of formalised and practical approaches that appreciate the
complexity of the CoP concept and the contextual sensitivity required for cultivating CoPs in practice.
Practical implications – The formalised CoP workshop facilitated by causal mapping we introduce in this
paper offers a significant help for organisations in cultivating CoPs. More generally, this type of facilitation
process can be very useful whenever thinking together matters.