Filling knowledge gaps: knowledge sharing across inter-firm boundaries and occupational communities

Sajjad Haider, Francesca Mariotti

Research output: Contribution to journalArticlepeer-review


This paper explores the micro-level processes of interaction across organisational boundaries and occupational communities. Based on a retrospective processual analysis, this study shows that in filling knowledge gaps, organisations put in place a series of knowledge mechanisms, which lead them to socially interact with their alliance partners. Both the deployment of existing knowledge and the creation of new knowledge are based on processes of interaction, which derive from the interplay between alliance actors. It is suggested that through both social interaction and the use of boundary objects, individuals are able to communicate, engage in problem-solving activities and share their ideas to fill knowledge gaps.
Original languageEnglish
Pages (from-to)1-17
Number of pages17
JournalInternational Journal of Knowledge Management Studies
Issue number1
Publication statusPublished - 2 Dec 2010


  • computing and mathematics journals
  • information systems and technology
  • education
  • knowledge and learning journals
  • knowledge studies
  • management journals
  • policy and organisational management


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