Fluctuating levels of personal role engagement within the working day: a multilevel study

Luke Fletcher*, Catherine Bailey, Mark Gilman

*Corresponding author for this work

Research output: Contribution to journalArticle


In this diary study, we examined a theoretical model in which the psychological conditions of meaningfulness, availability, and safety serve as mechanisms through which the work context during discrete situations within the workday influences ‘state’ engagement. We further theorised that a person’s ‘trait’ level of engagement would exert cross-level effects on the ‘state’ level relationships. Multilevel analyses based on a sample of 124 individuals in six organisations and 1,446 situational observations revealed that meaningfulness and availability (but not safety) mediated the relationships between perceptions of the work context and ‘state’ engagement. High levels of ‘trait’ engagement strengthened the within-person relation between availability and ‘state’ engagement, yet weakened the within-person relation between meaningfulness and ‘state’ engagement; suggesting two different processes may be at play. Overall, the findings advance our understanding of engagement as a multilevel and temporally dynamic psychological phenomenon, and promote a contextually-based HRM approach to facilitating engagement.
Original languageEnglish
Pages (from-to)128-147
JournalHuman Resource Management Journal
Issue number1
Early online date11 Sep 2017
Publication statusPublished - 11 Jan 2018

Bibliographical note

This is the peer reviewed version of the following article: Fletcher, L., Bailey, C., & Gilman, M. (2017). Fluctuating levels of personal role engagement within the working day: a multilevel study. Human Resource Management Journal, in press, which has been published in final form at https://doi.org/10.1111/1748-8583.121688. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.


  • availability
  • meaningfulness
  • personal role engagement
  • resources
  • safety

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  • Research Output

    • 1 Conference publication
    • 1 Article
    • 1 Doctoral Thesis

    The everyday experiences of personal role engagement: what matters most?

    Fletcher, L., 14 Dec 2017, In : Human Resource Development Quarterly. 28, 4, p. 451-479

    Research output: Contribution to journalArticle

    Open Access
  • The experience of engagement within the working day: a mixed methods study.

    Fletcher, L. C., Truss, K. & Gilman, M., Dec 2013, Imagine the future world: how do we want to work tomorrow?: abstract proceedings of the 16th EAWOP Congress 2013 . Hertel, G., Binnewies, C. & et al (eds.). p. 124 1 p.

    Research output: Chapter in Book/Report/Conference proceedingConference publication

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    Luke Fletcher

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