Gaining social values of wireless technology: an interpretive case study in the healthcare institutional context

Wenshin Chen, David Bennett

    Research output: Contribution to journalArticle

    Abstract

    The existing literature has given little consideration to social values of information technology in general or of wireless technology in particular. The purpose of this paper is thus to shed new light on this issue. Based on an interpretive case study, we examine two healthcare organisations and discover that social values are often manifested beyond, as well as within, organisations. A matrix of social values in relation to technology changes and their interactions with various stakeholders is further discussed. The matrix helps understand how various social values emerge from and revolve around organisations’ strategic management of information technology. The implications of the findings about social values are discussed and future research directions are suggested.
    Original languageEnglish
    Pages (from-to)802–809
    Number of pages8
    JournalInternational Journal of Information Management
    Volume33
    Issue number5
    Early online date10 Jul 2013
    DOIs
    Publication statusPublished - Oct 2013

    Keywords

    • social value
    • wireless technology
    • healthcare institution
    • interpretive case study

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