Hedonic shopping motivations in collectivistic and individualistic consumer cultures

Heiner Evanschitzky; Oliver Emrich; Vinita Sangtani; Anna-Lena Ackfeldt; Kristy E. Reynolds; Marc J. Arnold

doi:10.1016/j.ijresmar.2014.03.001

Hedonic shopping motivations in collectivistic and individualistic consumer cultures

Heiner Evanschitzky^*
, Oliver Emrich
, Vinita Sangtani
, Anna-Lena Ackfeldt
, Kristy E. Reynolds
, Marc J. Arnold

^*Corresponding author for this work

Marketing and Entrepreneurship

Universität St. Gallen
University of North Georgia
University of Alabama, Tuscaloosa
Saint Louis University

Research output: Contribution to journal › Article › peer-review

67 Citations (Scopus)

616 Downloads (Pure)

Abstract

We reinvestigate what constitutes hedonic customer experiences in collectivistic versus individualistic cultures using four country samples (N=2,336) in Germany and the U.S. as well as Oman and India. Across country samples, intrinsically enjoyable customer experiences are associated with the same underlying hedonic shopping motivations as shown in the original U.S. context. In comparison with individualistic cultures, we find that a hedonic shopping experience in collectivistic cultures is less strongly associated with selforiented gratification shopping, yet more strongly associated with others-oriented role shopping.

Original language	English
Pages (from-to)	335-338
Number of pages	4
Journal	International Journal of Research in Marketing
Volume	31
Issue number	3
Early online date	13 Apr 2014
DOIs	https://doi.org/10.1016/j.ijresmar.2014.03.001
Publication status	Published - 2014

Bibliographical note

NOTICE: this is the author’s version of a work that was accepted for publication in International journal of research in marketing. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Evanschitzky, H, Emrich, O, Sangtani, V, Ackfeldt, A-L, Reynolds, KE & Arnold, MJ, 'Hedonic shopping motivations in collectivistic and individualistic consumer cultures' International journal of research in marketing, vol.31, no.3 (2014) http://dx.doi.org/10.1016/j.ijresmar.2014.03.001

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10.1016/j.ijresmar.2014.03.001

Hedonic shopping motivations in collectivistic and individualistic consumer cultures
NOTICE: this is the author’s version of a work that was accepted for publication in International journal of research in marketing. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Evanschitzky, H, Emrich, O, Sangtani, V, Ackfeldt, A-L, Reynolds, KE & Arnold, MJ, 'Hedonic shopping motivations in collectivistic and individualistic consumer cultures' International journal of research in marketing, vol.31, no.3 (2014) http://dx.doi.org/10.1016/j.ijresmar.2014.03.001
Accepted author manuscript, 302 KB

Cite this

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title = "Hedonic shopping motivations in collectivistic and individualistic consumer cultures",

abstract = "We reinvestigate what constitutes hedonic customer experiences in collectivistic versus individualistic cultures using four country samples (N=2,336) in Germany and the U.S. as well as Oman and India. Across country samples, intrinsically enjoyable customer experiences are associated with the same underlying hedonic shopping motivations as shown in the original U.S. context. In comparison with individualistic cultures, we find that a hedonic shopping experience in collectivistic cultures is less strongly associated with selforiented gratification shopping, yet more strongly associated with others-oriented role shopping.",

author = "Heiner Evanschitzky and Oliver Emrich and Vinita Sangtani and Anna-Lena Ackfeldt and Reynolds, \{Kristy E.\} and Arnold, \{Marc J.\}",

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AU - Sangtani, Vinita

AU - Ackfeldt, Anna-Lena

AU - Reynolds, Kristy E.

AU - Arnold, Marc J.

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Hedonic shopping motivations in collectivistic and individualistic consumer cultures

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