How Do People View COVID-19 Vaccines

Victor Chang, Chun Yu Ng, Qianwen Ariel Xu, Mohamed Bin Zayed, M. A. Hossain

Research output: Contribution to journalArticlepeer-review


The COVID-19 pandemic has been the most devastating public health crisis in the recent decade and vaccination is anticipated as the means to terminate the pandemic. People's views and feelings over COVID-19 vaccines determine the success of vaccination. This study was set to investigate sentiments and common topics about COVID-19 vaccines by machine learning sentiment and topic analyses with natural language processing on massive tweets data. Findings revealed that concern on COVID-19 vaccine grew alongside the introduction and start of vaccination programs. Overall positive sentiments and emotions were greater than negative ones. Common topics include vaccine development for progression, effectiveness, safety, availability, sharing of vaccines received, and updates on pandemics and government policies. Outcomes suggested the current atmosphere and its focus over the COVID-19 vaccine issue for the public health sector and policymakers for better decision-making. Evaluations on analytical methods were performed additionally.
Original languageEnglish
Article number17
Pages (from-to)1-29
Number of pages29
JournalJournal of Global Information Management
Issue number10
Early online date16 Aug 2022
Publication statusPublished - Oct 2022

Bibliographical note

Copyright 2022. This article published as an Open Access article distributed under the terms of the Creative Commons Attribution License
( which permits unrestricted use, distribution, and production in any medium,
provided the author of the original work and original publication source are properly credited.


  • Information Systems and Management
  • Management Science and Operations Research
  • Strategy and Management
  • Computer Science Applications
  • Business and International Management


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