How the reverse supply chain impacts the firm’s financial performance: A manufacturer’s perspective

Samuel Brüning Larsen, Donato Masi, Diana Cordes Feibert, Peter Jacobsen

Research output: Contribution to journalArticle

Abstract

Purpose
Although manufacturers have traditionally viewed reverse supply chain (RSC) activities as a costly nuisance, more recent research has found that the RSC can contribute to the firm’s financial performance. The purpose of this paper is to identify how the RSC can contribute to the firm’s financial performance and examine the exogenous contingency factors decisive for the contribution’s size. Because the exogenous factors are outside the control of the firm’s operations and supply chain management, the factors influence the RSC’s financial contribution irrespective of managerial policies and design decisions.

Design/methodology/approach
The paper applies a systematic literature review using the sequence of planning the review, searching and screening literature, extracting information from the selected literature, and synthesizing and analyzing findings. In total, 112 papers were included.

Findings
The study has identified 15 distinct opportunities for RSC-contribution to the firm’s financial performance. The study has identified 56 contingency factors. These are related to market segmentation, customer behavior, product design, and the firm’s distributor network. The study includes an interrelationship network between factors and the RSC’s contribution.

Practical implications
For managers, the paper shows how the RSC can increase the firm’s financial performance and which contingency factors determine whether operating a RSC will be financially viable if implemented.

Originality/value
While extant literature includes several reviews about RSC-related managerial policies and design decisions, this paper contains the very first collection of RSC-contribution opportunities available to manufacturers as well as the first review of exogenous contingency factors.
Original languageEnglish
Pages (from-to)284-307
JournalInternational Journal of Physical Distribution and Logistics Management
Volume48
Issue number3
DOIs
Publication statusPublished - 31 Jan 2018

Fingerprint

Supply chains
supply
firm
performance
contingency
Reverse supply chain
Financial performance
market segmentation
Supply chain management
product design
Product design
Screening
Managers
customer
Planning
manager
Contingency factors
planning
literature
methodology

Cite this

@article{be40d1aae03447e89f87c95a77308bd4,
title = "How the reverse supply chain impacts the firm’s financial performance: A manufacturer’s perspective",
abstract = "PurposeAlthough manufacturers have traditionally viewed reverse supply chain (RSC) activities as a costly nuisance, more recent research has found that the RSC can contribute to the firm’s financial performance. The purpose of this paper is to identify how the RSC can contribute to the firm’s financial performance and examine the exogenous contingency factors decisive for the contribution’s size. Because the exogenous factors are outside the control of the firm’s operations and supply chain management, the factors influence the RSC’s financial contribution irrespective of managerial policies and design decisions.Design/methodology/approachThe paper applies a systematic literature review using the sequence of planning the review, searching and screening literature, extracting information from the selected literature, and synthesizing and analyzing findings. In total, 112 papers were included.FindingsThe study has identified 15 distinct opportunities for RSC-contribution to the firm’s financial performance. The study has identified 56 contingency factors. These are related to market segmentation, customer behavior, product design, and the firm’s distributor network. The study includes an interrelationship network between factors and the RSC’s contribution.Practical implicationsFor managers, the paper shows how the RSC can increase the firm’s financial performance and which contingency factors determine whether operating a RSC will be financially viable if implemented.Originality/valueWhile extant literature includes several reviews about RSC-related managerial policies and design decisions, this paper contains the very first collection of RSC-contribution opportunities available to manufacturers as well as the first review of exogenous contingency factors.",
author = "Larsen, {Samuel Br{\"u}ning} and Donato Masi and Feibert, {Diana Cordes} and Peter Jacobsen",
year = "2018",
month = "1",
day = "31",
doi = "10.1108/IJPDLM-01-2017-0031",
language = "English",
volume = "48",
pages = "284--307",
journal = "International Journal of Physical Distribution and Logistics Management",
issn = "0960-0035",
publisher = "Emerald Group Publishing Ltd.",
number = "3",

}

How the reverse supply chain impacts the firm’s financial performance: A manufacturer’s perspective. / Larsen, Samuel Brüning; Masi, Donato; Feibert, Diana Cordes; Jacobsen, Peter.

In: International Journal of Physical Distribution and Logistics Management, Vol. 48, No. 3, 31.01.2018, p. 284-307.

Research output: Contribution to journalArticle

TY - JOUR

T1 - How the reverse supply chain impacts the firm’s financial performance: A manufacturer’s perspective

AU - Larsen, Samuel Brüning

AU - Masi, Donato

AU - Feibert, Diana Cordes

AU - Jacobsen, Peter

PY - 2018/1/31

Y1 - 2018/1/31

N2 - PurposeAlthough manufacturers have traditionally viewed reverse supply chain (RSC) activities as a costly nuisance, more recent research has found that the RSC can contribute to the firm’s financial performance. The purpose of this paper is to identify how the RSC can contribute to the firm’s financial performance and examine the exogenous contingency factors decisive for the contribution’s size. Because the exogenous factors are outside the control of the firm’s operations and supply chain management, the factors influence the RSC’s financial contribution irrespective of managerial policies and design decisions.Design/methodology/approachThe paper applies a systematic literature review using the sequence of planning the review, searching and screening literature, extracting information from the selected literature, and synthesizing and analyzing findings. In total, 112 papers were included.FindingsThe study has identified 15 distinct opportunities for RSC-contribution to the firm’s financial performance. The study has identified 56 contingency factors. These are related to market segmentation, customer behavior, product design, and the firm’s distributor network. The study includes an interrelationship network between factors and the RSC’s contribution.Practical implicationsFor managers, the paper shows how the RSC can increase the firm’s financial performance and which contingency factors determine whether operating a RSC will be financially viable if implemented.Originality/valueWhile extant literature includes several reviews about RSC-related managerial policies and design decisions, this paper contains the very first collection of RSC-contribution opportunities available to manufacturers as well as the first review of exogenous contingency factors.

AB - PurposeAlthough manufacturers have traditionally viewed reverse supply chain (RSC) activities as a costly nuisance, more recent research has found that the RSC can contribute to the firm’s financial performance. The purpose of this paper is to identify how the RSC can contribute to the firm’s financial performance and examine the exogenous contingency factors decisive for the contribution’s size. Because the exogenous factors are outside the control of the firm’s operations and supply chain management, the factors influence the RSC’s financial contribution irrespective of managerial policies and design decisions.Design/methodology/approachThe paper applies a systematic literature review using the sequence of planning the review, searching and screening literature, extracting information from the selected literature, and synthesizing and analyzing findings. In total, 112 papers were included.FindingsThe study has identified 15 distinct opportunities for RSC-contribution to the firm’s financial performance. The study has identified 56 contingency factors. These are related to market segmentation, customer behavior, product design, and the firm’s distributor network. The study includes an interrelationship network between factors and the RSC’s contribution.Practical implicationsFor managers, the paper shows how the RSC can increase the firm’s financial performance and which contingency factors determine whether operating a RSC will be financially viable if implemented.Originality/valueWhile extant literature includes several reviews about RSC-related managerial policies and design decisions, this paper contains the very first collection of RSC-contribution opportunities available to manufacturers as well as the first review of exogenous contingency factors.

UR - https://www.emeraldinsight.com/doi/full/10.1108/IJPDLM-01-2017-0031

U2 - 10.1108/IJPDLM-01-2017-0031

DO - 10.1108/IJPDLM-01-2017-0031

M3 - Article

VL - 48

SP - 284

EP - 307

JO - International Journal of Physical Distribution and Logistics Management

JF - International Journal of Physical Distribution and Logistics Management

SN - 0960-0035

IS - 3

ER -